Senior Associate, Product Design at Capital One

Plano, Texas, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, TechnologyIndustries

Requirements

  • At least 2 years of experience in a Product Design role
  • At least 2 years of experience with design and prototyping tools such as Figma
  • Strong portfolio demonstrating process, results, and impact
  • Preferred Qualifications
  • Experience working with an established design system
  • Experience collaborating with product, tech and business partners
  • Experience working in heavily regulated, data heavy problem spaces

Responsibilities

  • Leverage strong understanding of product design and skills across interaction, visual and service design to elevate the quality and maturity of the design practice at Capital One
  • In collaboration with cross-functional partners, use appropriate tools, platforms, frameworks and design systems to create artifacts including journey maps, blueprints, high-fidelity designs and prototypes
  • Use data, research insights and creative problem-solving to support customer-centered design decisions across projects
  • Understand product, processes and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
  • Work with team and partners to gather feedback, understand tech and data capabilities and emerging technologies to inform work and navigate technical limitations
  • Build relationships with cross-functional partners and continuously identify opportunities to collaborate, incorporating diverse perspectives to elevate project work and build trust
  • Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions

Skills

Product Design
UX Design
UI Design
Figma
Sketch
User Research
Interaction Design
Visual Design

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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