Senior Workforce Management Professional; Workforce Planning
HumanaSalary not specified
Full Time
Senior (5 to 8 years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Retail, Contact CenterIndustries
Requirements
- Career-minded and customer-centric mindset with experience in providing best-in-class customer service
- Expertise in Excel-based workforce planning, forecasting, and optimization models
- Ability to collaborate with senior team members and cross-functional teams
- Proficiency in data gathering, analysis, and providing data-driven insights and recommendations
- Skills in project planning, execution, organizational design, and monitoring milestones
- Experience in evaluating initiatives for ROI, outcomes, and improving forecasting accuracy
- Capability to facilitate meetings, track progress, and implement changes
- Knowledge of metrics development to measure project success and communicate with stakeholders
- Understanding of talent development, recruitment, mentorship, succession planning, and identifying capability gaps
- Commitment to promoting integrity, ethical standards, Open Door Policy, and non-compliance responses
- Ability to build and leverage internal/external partnerships and engage in community outreach
- Up-to-date expertise to provide advice, guidance, and apply best practices
Responsibilities
- Contribute to the development and refinement of workforce planning models, including Excel-based forecasting and optimization, and integrate into tools/dashboards
- Support project execution and organizational design by gathering/analyzing data and providing insights/recommendations
- Assist in developing workforce strategies/plans by partnering with teams, gathering data, validating strategies, aligning with objectives, evaluating ROI/outcomes, and improving forecasting for annual plans
- Coordinate cross-functional workforce planning by establishing priorities/goals, developing action plans, monitoring milestones, facilitating meetings, tracking progress, implementing changes, developing metrics, and communicating findings
- Support talent development initiatives by identifying gaps, participating in recruitment, mentorship, succession planning, and leveraging talent to meet business needs
- Promote a culture of integrity and ethics by integrating values into programs, developing non-compliance responses, and supporting the Open Door Policy
- Build and leverage partnerships by maintaining stakeholder relationships, executing/evaluating business plans, and engaging in community outreach
- Demonstrate expertise and apply it to develop, execute, and improve action plans, providing guidance to others
Skills
Excel
Workforce Planning
Forecasting
Optimization Models
Data Analysis
Organizational Design
Business Intelligence
Project Execution
Walmart
Global retail chain offering affordable products
About Walmart
Walmart operates a chain of hypermarkets, discount department stores, and grocery stores, providing a wide variety of products at low prices to everyday consumers, families, and communities. The company combines physical retail locations with an e-commerce platform, allowing customers to shop for groceries, apparel, electronics, and household items both in-store and online. Walmart's efficient supply chain management and large-scale purchasing enable it to maintain affordability, setting it apart from competitors. The company also offers financial services and health and wellness services, including pharmacies and vision centers. Walmart's goal is to save people money and support communities, as demonstrated by its efforts during the COVID-19 pandemic and its commitment to social responsibility, including programs for veterans and military families.
Bentonville, ArkansasHeadquarters
1962Year Founded
$5,515MTotal Funding
IPOCompany Stage
Financial Services, Consumer GoodsIndustries
10,001+Employees
Benefits
PTO: Paid vacation, sick time, personal time and holiday time
10% discount on regularly priced general merchandise and fresh fruits and vegetables
6% 401(k) match to all employees, including hourly workers, after one year
Roth IRA available
Associate Stock Purchase Plan
maximum and eligible preventive care covered at 100%
Health reimbursement plans
Risks
Rising U.S. labor costs could pressure profit margins.
Amazon's grocery delivery expansion threatens Walmart's market share.
Fintech investments expose Walmart to financial regulatory risks.
Differentiation
Walmart's omnichannel strategy integrates physical and online retail seamlessly.
The company offers a wide range of products at consistently low prices.
Walmart's commitment to community support enhances its brand reputation.
Upsides
Walmart's investment in fintech expands its financial services offerings.
Robotics integration in distribution centers boosts operational efficiency.
Culturally themed product lines attract diverse customer segments.
Related Jobs
RemoteRemoteLead Analyst, Operational Strategy
Forward FinancingSalary not specified
- Full Time
- Expert & Leadership (9+ years)
RemoteTax Planning Specialist
WealthsimpleSalary not specified
- Full Time
- Senior (5 to 8 years)
RemoteDemand Forecasting Manager
Dandy$116,500 - $137,000/year
- Full Time
- Senior (5 to 8 years)
RemoteAnalyst, Workforce Management
Grow TherapySalary not specified
- Full Time
- Mid-level (3 to 4 years)