Senior AI Solution Engineer at Medtronic

Minneapolis, Minnesota, United States

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Not SpecifiedCompensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, HR TechnologyIndustries

Requirements

Bachelor’s degree plus 4+ years of experience in AI solution development, automation engineering, or platform configuration (or 2+ years with an advanced degree)
Hands-on experience with at least one agentic platform (e.g., Moveworks Studio, ServiceNow Virtual Agent Designer, Workday Extend)
Hands-on experience with at least one RPA tool (e.g., UiPath Studio, Orchestrator, Automation Hub)
Agentic Platforms: Moveworks Studio, ServiceNow Virtual Agent Designer, Workday Extend
LLMs & NLP: prompt engineering, embeddings, vector search
Programming Languages: Python, PowerShell (for automation scripting), JavaScript
Integration & APIs: APIs, JSON, OAuth, Postman, YAML

Responsibilities

Design and implement intelligent HR workflows and virtual agents using Moveworks, ServiceNow Virtual Agent, and Workday Extend
Develop and optimize conversational AI experiences using LLMs for HR use cases (e.g., policy Q&A, case resolution, onboarding support)
Apply prompt engineering and fine-tuning techniques to improve model performance and contextual relevance
Configure workflows, business rules, and data models in ServiceNow, Workday and other HR systems and applications
Integrate agentic platforms with core HRIS systems (e.g., Workday, SuccessFactors) and third-party tools via REST APIs, webhooks, and middleware
Collaborate with platform architects to ensure scalable and secure solution design
Analyze usage metrics, resolution rates, and feedback to continuously improve automation logic and user experience
Implement A/B testing and performance tuning for virtual agents and RPA bots
Continuously improve automation logic, NLP accuracy, and user experience based on analytics and feedback
Work closely with HR product owners, business analysts, architects and IT teams in an agile environment
Participate in sprint planning, backlog grooming, and solution demos

Skills

Key technologies and capabilities for this role

AIMoveworksServiceNowWorkdaySnowflakeDatabricksUiPathLLMsConversational AIIntelligent AutomationVirtual Agents

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

The role requires working a minimum of 4 days a week onsite to foster professional growth and cross-functional collaboration.

What technical skills are required for the Senior AI Solution Engineer role?

Key skills include designing workflows with Moveworks, ServiceNow Virtual Agent, and Workday Extend; developing conversational AI with LLMs using prompt engineering and fine-tuning; configuring ServiceNow, Workday, and integrations via REST APIs; and monitoring with analytics and A/B testing.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Medtronic for this role?

Medtronic emphasizes bold ideas with speed and decisiveness, putting patients first, and fostering professional growth through in-person collaboration in a connected, compassionate environment focused on innovation and equity.

What makes a strong candidate for this Senior AI Solution Engineer position?

Strong candidates will have expertise in AI platforms like Moveworks, ServiceNow, Workday, and LLMs, experience with prompt engineering, platform integrations, and a collaborative mindset for agile delivery with HR and IT teams.

Medtronic

Develops and manufactures medical devices and therapies

About Medtronic

Medtronic provides medical technology, services, and solutions to improve patient care. The company develops a variety of medical devices, including pacemakers, insulin pumps, surgical tools, and neurostimulation devices, which help diagnose, prevent, and treat chronic diseases. These products are used by hospitals, clinics, and healthcare professionals around the world. Medtronic stands out from competitors by investing significantly in research and development to create new products and offering additional services like training and patient management programs. The goal of Medtronic is to enhance patient outcomes and lower healthcare costs through its comprehensive range of medical solutions.

Fridley, MinnesotaHeadquarters

1949Year Founded

$3.2MTotal Funding

IPOCompany Stage

Biotechnology, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Health Savings Account/Flexible Spending Account

Unlimited Paid Time Off

Paid Vacation

Paid Sick Leave

Paid Holidays

401(k) Retirement Plan

401(k) Company Match

Employee Stock Purchase Plan

Employee Assistance Program

Wellness Program

Risks

Emerging competitors like Fire1 threaten Medtronic's heart failure management market share.

Spine biologics market growth may attract new entrants, increasing competition for Medtronic.

Recent IPOs in medtech indicate rising competition, challenging Medtronic's market position.

Differentiation

Medtronic's diverse product range spans cardiovascular, diabetes, neurological, and surgical technologies.

The company invests heavily in R&D to drive innovation in medical devices.

Medtronic offers comprehensive services, including training and technical support, enhancing product value.

Upsides

Exclusive deal with Kuros enhances Medtronic's orthopedic portfolio and market share.

Growing spine biologics market offers expansion opportunities in spinal fusion and regenerative medicine.

Balloon catheters market growth aligns with Medtronic's recent product launches, boosting cardiovascular presence.

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