Senior Account Manager, Foodservice at Nuts.com

Jersey City, New Jersey, United States

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$110,000 – $120,000Compensation

Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Foodservice, CPG, Specialty FoodIndustries

Requirements

3–5 years of experience in account management, sales, or customer success—preferably within Foodservice, CPG, or related industries
Proven track record of growing and retaining customer accounts with a focus on profitability and long-term value
Strong business acumen with the ability to build and interpret account-level P&Ls
Excellent communication and relationship-building skills, with the ability to engage stakeholders across functions and levels
Highly organized and disciplined, with experience managing CRM systems and outreach workflows
A solutions-oriented mindset—able to balance customer needs with company priorities
Strategic thinker with the resilience and focus to operate in a dynamic, fast-paced environment
A deep understanding of the foodservice channel

Responsibilities

Own and manage a defined portfolio of Foodservice accounts, with accountability for growth, retention, and profitability
Deepen customer relationships by executing tailored outreach, driving reorder cadence, upsells, and long-term loyalty
Collaborate with Sales Leadership to refine channel strategy, customer segmentation, and whitespace opportunities
Partner with cross-functional teams—BDRs, Finance, Ops, Merchandising, CX, and Food Safety—to deliver seamless, high-quality experiences
Maintain accurate CRM documentation while surfacing customer insights, trends, and opportunities
Demonstrate sound judgment in pursuing high-margin, strategic opportunities and walking away from misaligned ones
Regularly report on account performance, blockers, and pipeline health in team meetings

Skills

Account Management

Foodservice

CPG

CRM

P&L Analysis

Customer Retention

Upselling

Relationship Building

Sales Strategy

Nuts.com

E-commerce retailer of premium nuts and snacks

About Nuts.com

Nuts.com specializes in selling high-quality nuts, dried fruits, chocolates, sweets, and specialty baking products through its online platform. The company sources premium products and offers them in both bulk and snack sizes, catering to individual consumers, businesses, and food enthusiasts. Customers can easily purchase items directly from the website, with free shipping available for orders over $59 within the contiguous United States. Nuts.com prioritizes customer satisfaction, promising to address any issues related to their products or services. They also engage with their community through social media, encouraging feedback and interaction. The goal of Nuts.com is to provide a wide variety of quality snacks while ensuring a positive shopping experience for all customers.

Cranford, New JerseyHeadquarters

1929Year Founded

VENTURE_UNKNOWNCompany Stage

Consumer Software, Consumer GoodsIndustries

51-200Employees

Benefits

401(k) Company Match

Parental Leave

Hybrid Work Options

Employee Discounts

Risks

Relocation of Modesto Nuts may cause brand confusion or loss of local loyalty.

Freeze-dried food popularity poses a competitive threat to traditional products.

Almond oil's rising demand may divert spending from traditional nut products.

Differentiation

Nuts.com offers over 3,000 high-quality products, including nuts, candy, and dried fruits.

The company emphasizes exceptional customer service and a 100% satisfaction guarantee.

Nuts.com has a strong online presence, catering to both individual consumers and businesses.

Upsides

The freeze-dried food market is growing, offering expansion opportunities for Nuts.com.

Brazil nuts market growth can enhance Nuts.com's product offerings and market share.

PJ Oleksak's leadership could drive innovative strategies and company growth.

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