Dispatch Operations Associate (West Coast)
VoltusSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
Security Dispatcher - MGM Grand at MGM Resorts International
Las Vegas, Nevada, United States
$45,760 – $45,760Compensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Hospitality, Entertainment, SecurityIndustries
Requirements
- Must be 21 years of age or older
- High School Diploma or GED
- Skilled communicator with a solid knowledge of radio and telephone operations preferred
- Ability to quickly and accurately manage security communications and reporting systems preferred
- Exceptional customer service and interpersonal skills to communicate effectively with all internal and external guests
Responsibilities
- Direct and coordinate security officers to handle incidents, emergencies, and service requests across the property with fast and effective action
- Stay in constant contact with the Global Security Operations Center
- Monitor cameras, access control systems, and alarm panels at all times to quickly spot and respond to potential security issues
- Keep clear and accurate logs of all communication, incidents, emergencies, and security activity in real time for reporting and follow-up
- Follow emergency procedures during events like fires, medical situations, or active threats, while keeping strong communication with local authorities
- Work with police, medical teams, and other outside agencies as needed to give support and share information during incidents
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the starting pay rate for the Security Dispatcher position?
The starting rate is $22.00 per hour.
Is this Security Dispatcher role remote or on-site?
This is an on-site position located at MGM Grand in Las Vegas, Nevada.
What skills are required for the Security Dispatcher role?
Key requirements include being 21 years or older, a High School Diploma or GED, skilled communication with knowledge of radio and telephone operations, ability to manage security communications and reporting systems, and exceptional customer service and interpersonal skills.
What benefits are offered for this position?
Benefits include health and income protection (for eligible employees), professional and personal development opportunities, free meals in the MGM Grand employee dining room, free parking on and off-shift at all MGM Resorts properties, wellness incentive programs, and discounts on company hotel, food and beverage, retail, and entertainment.
What makes a strong candidate for the Security Dispatcher role?
Ideal candidates are enthusiastic team players who can think on their feet, multitask effectively, know procedures inside out, and excel in communication, customer service, and handling security systems in a fast-paced environment.
MGM Resorts International
About MGM Resorts International
N/AHeadquarters
N/AYear Founded
N/ACompany Stage
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