Crowdstrike

Security Advisor II, Falcon Complete (Remote, CAN)

Ontario, Canada

Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
CybersecurityIndustries

Requirements

Candidates should possess 3+ years of experience in a Cybersecurity focused role, demonstrating customer empathy and the ability to guide customers towards desired outcomes. They must have excellent customer-facing communication skills, both verbal and written, and be adept in Windows, Linux, and MAC operating systems, along with experience or demonstrated knowledge of threat detection and incident response. A Bachelor’s degree in Technology and/or Cybersecurity or relevant experience, and cybersecurity certifications from reputable organizations such as SANS, ISC2, or equivalent, are also required.

Responsibilities

The Falcon Complete Security Advisor will assess customer’s Falcon environment and ensure alignment with Falcon Complete standards, providing recommendations that align to improved security. They will create and recommend remediation for components of CrowdStrike products to improve security posture, contact customers directly upon identification of misalignment, document and update customer-related issues, develop and provide service reports, partner with internal teams to ensure customer satisfaction, and liaise with the support team to troubleshoot and coordinate efforts to resolve technical issues.

Skills

Cybersecurity
Security Assessment
Customer Management
Security Recommendations
Remediation
Security Posture Analysis
Technical Troubleshooting

Crowdstrike

Cloud-native endpoint security solutions provider

About Crowdstrike

CrowdStrike specializes in cybersecurity, focusing on protecting businesses from cyber threats through cloud-native endpoint security solutions. Their main product, the Falcon platform, includes services like Falcon Pro, which replaces traditional antivirus with next-generation antivirus that integrates threat intelligence, Falcon Insight for endpoint detection and response, and Falcon Device Control to manage connected devices. Unlike many competitors, CrowdStrike's services are subscription-based, allowing clients to choose different levels of protection based on their needs. The company serves a diverse clientele, including many Fortune 100 companies, and is recognized as a leader in the cybersecurity field, known for its effectiveness in threat detection and response.

Austin, TexasHeadquarters
2011Year Founded
$468MTotal Funding
IPOCompany Stage
Enterprise Software, CybersecurityIndustries
5,001-10,000Employees

Benefits

Competitive Employee Stock Purchase Plan
Remote-friendly culture
Market leader in compensation and equity awards
Competitive vacation and flexible working arrangements
Comprehensive health benefits + 401k plan
Paid Parental Leave, including adoption
Wellness programs
Professional development and mentorship opportunities
Open offices have stocked kitchens, coffee, soda and treats

Risks

Increased competition from companies like Lumos could challenge CrowdStrike's market share.
Recovery from last year's outage may still affect customer trust and future sales.
Pressure to demonstrate ROI by 2025 could challenge CrowdStrike's financial transparency.

Differentiation

CrowdStrike's Falcon platform offers cloud-native endpoint security solutions, a key differentiator.
The company serves 44 of the Fortune 100, showcasing its strong market presence.
CrowdStrike's proactive threat hunting sets it apart in cybersecurity threat detection.

Upsides

Partnership with SonicWall opens new SMB market segment for CrowdStrike.
Recognition as a leader in ransomware prevention boosts CrowdStrike's market credibility.
Gamified learning initiatives help address cybersecurity skills gap, benefiting future talent pipeline.

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