Security Operations Lead
EarnestSalary not specified
- Full Time
- Senior (5 to 8 years), Expert & Leadership (9+ years)
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Information Security, Cybersecurity, Enterprise SoftwareIndustries
Requirements
Candidates should possess a Bachelor’s degree in Computer Science, Information Security, or a related field, and have at least 7 years of experience in a Security Operations role, with a minimum of 3 years in a leadership position. Strong experience with SIEM, IDS/IPS, DLP, SOAR, CSPM, CWP, FIM, vulnerability scanners, threat intelligence, and endpoint detection and response (EDR) systems is required. Demonstrated ability to manage and mentor a team is essential, along with a deep understanding of secure engineering principles and best practices.
Responsibilities
As the SecOps Manager, you will build, mentor, and manage a high-performing international SecOps team, defining team goals and overseeing execution to ensure optimal performance. You will also oversee the day-to-day security operations, including monitoring security alerts, analyzing potential threats, and coordinating incident response and remediation activities. Furthermore, you will develop, implement, and maintain security policies, procedures, and standards, manage and optimize security tools, and conduct regular security assessments to protect LivePerson’s Conversational Cloud platform.
Skills
Security Operations
Team Management
Leadership
Security Strategy
Collaboration
Data-Driven Decision Making
Mentoring
Security Initiatives
Innovation
LivePerson
Digital customer engagement and communication tools
About LivePerson
LivePerson provides businesses with tools to engage with their customers through digital channels. Their main product, LiveEngage, facilitates real-time interactions via live chat, messaging, and AI-driven bots across various platforms like websites, mobile apps, and social media. LivePerson's subscription-based model allows clients to access a suite of tools, including APIs and SDKs, to manage customer interactions and analyze performance. Unlike competitors, LivePerson focuses on enhancing customer experience with features like "click to message" and "click to chat," which enable direct communication from digital platforms. The company's goal is to improve customer service and engagement for businesses, ultimately leading to increased sales and satisfaction.
Key Metrics
New York City, New YorkHeadquarters
1995Year Founded
$40.5MTotal Funding
IPOCompany Stage
Data & Analytics, Consumer Software, Enterprise SoftwareIndustries
1,001-5,000Employees