SE II - Backend | AI at Keywords Studios

Pune, Maharashtra, India

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Technology, Customer ServiceIndustries

Requirements

Bachelor’s Degree in Computer Science (or equivalent)
4–6 years of medium / large-scale server-side software development and some client-side JavaScript experience
Thorough knowledge of CS fundamentals: data structures and time complexity of algorithms
Good understanding of modern web tech stack including HTML5, CSS3, ES6, and ReactJS
Knowledge of POSIX-compliant Operating Systems (we develop on macOS and deploy on GNU/Linux)
Understanding of RESTful APIs, microservices architecture, and cloud platforms
Experience working with any one of MongoDB, Redis, Elasticsearch, Kafka, or PostgreSQL at scale
Proficient in monitoring and maintaining backend systems
Experience working with a distributed version control tool (Git)
Handy with the shell and automation tools
Experience writing Unit, Functional, and Regression tests
Excellent verbal and written communication skills
Strong work ethic and team spirit with a strong sense of ownership and collaboration
Willingness to learn new technologies
Nice to Have:
Knowledge of functional programming (we use Clojure)
Knowledge of working with services for ML applications
Experience with benchmarking systems for performance and failure detection

Responsibilities

Work collaboratively with cross-functional teams to develop new features that enhance our product offerings and impact thousands of customer service representatives globally
Write scalable, maintainable, and clean code to meet performance and architectural standards
Ensure the technical feasibility of UI/UX designs, collaborating with designers to bring pixel-perfect designs to life
Create reusable code and libraries to optimize development efficiency and ensure code consistency
Optimize frontend and backend applications for maximum speed and scalability, continuously monitoring and improving performance
Identify bottlenecks, bugs, and performance issues, and proactively address them to ensure a seamless user experience
Maintain code quality, organization, and test coverage, promoting best practices and code review
Conduct and participate in code reviews to ensure high code quality and adherence to coding standards
Provide guidance and mentorship to junior developers, fostering their growth and development
Stay up-to-date with emerging frontend and backend technologies and trends, exploring their potential application to improve our products

Skills

Key technologies and capabilities for this role

Backend DevelopmentJavaScriptHTML5CSS3ES6ReactJSData StructuresAlgorithmsServer-Side DevelopmentScalable CodeCode ReviewPerformance Optimization

Questions & Answers

Common questions about this position

What is the work arrangement for this position?

The position offers a hybrid work setup.

What are the must-have skills for this role?

Must-have skills include a Bachelor’s Degree in Computer Science or equivalent, 4–6 years of server-side software development with some client-side JavaScript, knowledge of CS fundamentals like data structures and algorithms, modern web tech stack (HTML5, CSS3, ES6, ReactJS), POSIX-compliant OS, RESTful APIs, microservices, cloud platforms, experience with databases like MongoDB or PostgreSQL at scale, Git, shell tools, testing, and strong communication skills.

What benefits are offered for this role?

Benefits include a hybrid setup, worker's insurance, paid time offs, and other employee benefits to be discussed by Talent Acquisition.

What is the team like for this position?

You will join the AI team at Helpshift, consisting of Full Stack Developers, ML Engineers, and Data Scientists, responsible for developing AI features like AI Agents and Intent Detection using ML models and Generative AI.

What makes a strong candidate for this SE II - Backend | AI role?

A strong candidate has 4–6 years of server-side development experience, solid CS fundamentals, proficiency in modern web technologies and backend tools like databases and Git, plus soft skills like excellent communication, strong work ethic, team spirit, ownership, and willingness to learn new technologies.

Keywords Studios

Comprehensive service provider for video games

About Keywords Studios

Keywords Studios provides a wide range of services for the video games industry, supporting the entire lifecycle of game development. Their offerings include game-ready art, marketing, game development, functional and localization testing, text and audio localization, casting, audio post-production, community management, player support, and content moderation. The company utilizes proprietary technology to enhance its end-to-end platform, allowing clients to effectively bring their game concepts to life. Unlike many competitors, Keywords Studios focuses on delivering customized solutions that cater to the specific needs and budgets of their clients. The goal of Keywords Studios is to assist game developers and publishers in creating engaging digital content that entertains, connects, and educates players.

London, United KingdomHeadquarters

1998Year Founded

$487.8MTotal Funding

IPOCompany Stage

Consumer Software, Entertainment, GamingIndustries

5,001-10,000Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Unlimited Paid Time Off

Paid Vacation

401(k) Company Match

401(k) Retirement Plan

Flexible Work Hours

Company Equity

Risks

Increased competition may impact Keywords Studios' market share in the gaming industry.

Integration of acquired companies could pose operational challenges and affect service quality.

Reliance on major clients like Microsoft may lead to revenue volatility.

Differentiation

Keywords Studios offers end-to-end services for the entire game development lifecycle.

The company has a global presence with over 13,000 professionals in 25+ countries.

Proprietary technology enhances Keywords Studios' platform for digital content creation.

Upsides

Acquisition of Certain Affinity expands Keywords Studios' AAA game development capabilities.

Integration with Microsoft's Community Sift boosts AI-enabled content moderation services.

Private equity interest indicates strong market confidence and strategic growth potential.

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