Scrum Master

About bswift

Want to be a bswifter?

At bswift we’ve been transforming benefits administration since 1996, making it simpler, smarter, and more human. Our state-of-the-art, cloud-based technology and services empower employees to understand, manage, and love their benefits. From downtown Chicago, and remotely across the country, we serve thousands of companies and millions of people nationwide, reducing administrative burdens and freeing HR teams to focus on creating thriving, people-first workplaces.

We’re looking for motivated and goal-driven individuals who share our passion for delivering excellence and creating solutions that make a difference. The reward is a fun, flexible and creative environment with ample opportunity for professional and personal growth. If you love the bswift values of pursue excellence, embrace accountability, deliver superior service, and be a great place to work, we want to hear from you!

What You'll Do

As a Scrum Master, you'll coach and lead teams on Agile values, practices, and processes so they can achieve their goals and deliver value to their stakeholders. This role will work closely with Product organization in managing project scope and timelines as well as coordinate sprints, retrospective meetings, daily stand-ups and other team ceremonies.

What You Will Be Responsible For (Essential Functions)

Reasonable accommodation may be made to enable individuals with disabilities to perform these essential functions.

• Coach team members in Agile frameworks
• Facilitate internal communication and effective collaboration
• Be the point of contact for external communications (stakeholders)
• Work with product owners to handle backlogs and new requests
• Resolve conflicts and remove obstacles that occur
• Help teams implement changes effectively
• Ensure deliverables are up to quality standards at the end of each sprint
• Guide development teams to higher scrum maturity
• Help build a productive environment where team members ‘own’ the product and enjoy working on it

What You Need to Succeed (Required Education and Experience)

• Bachelor’s degree in computer science or related field or work equivalency
• Minimum 4 years proven proficiency and experience with Agile practices, processes, and artifacts
• A firm grasp of servant leadership concepts, strong facilitation skills
• Strong dependency leadership skills and ability to remove impediments
• Proficient in Azure DevOps (ADO)
• Excellent communication, people-interaction, and organizational skills
• Strong change management skills
• Ability to brainstorm on solutions to address challenges and roadblocks
• Superb communication and people-interaction skills
• Organized and focused nature
• Continuous improvement attitude
• Ability to encourage Agile behaviors, reinforce practices, norms, ceremonies, and support the overall team performance and efficiency
• Identifying team improvement opportunities and looking externally for best practices to support continuous improvement
• Leading and coordinating logistics for Agile ceremonies and practices, e.g., backlog maintenance, sprint planning, daily stand-ups, retrospectives and other team ceremonies.
• Maintaining and tracking the teams metrics and artifacts to ensure visibility across all levels in the organization
• Driving a supportive team culture through team building and engagement practices
• Ability to adapt to a changing environment
• Self-motivation and ability to stay focused in the middle of distraction

Nice to Have (Preferred education and experience)

• Certified Scrum Master (CSM) preferred

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice.

Why Join bswift?

At bswift, we empower our employees to make a meaningful impact, innovate, and grow. Joining our team means