School Based Navigator at BrightAI

Springfield, Missouri, United States

BrightAI Logo
Not SpecifiedCompensation
Entry Level & New Grad, Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Behavioral Health, Education, HealthcareIndustries

Requirements

  • Bachelor’s degree in psychology, social work, or a related human services field preferred; High school diploma with relevant experience considered
  • Successful completion of background check including criminal record, driving record, abuse/neglect, and fingerprint check
  • Completion of New Hire Orientation at the beginning of employment
  • All training requirements including Relias at the beginning of employment and annually thereafter
  • Current driver’s license, acceptable driving record, and current auto insurance
  • Understanding of mental health systems and school-based service models
  • Strong interpersonal, organizational, and communication skills
  • Proficiency in documentation, electronic records, and telephonic engagement
  • Knowledge of community resources and ability to coordinate support services
  • ADA Consideration - Sedentary work: Exerting up to 10 pounds of force occasionally (up to 1/3 of the time)

Responsibilities

  • Accept and respond to student referrals from assigned schools within three business days, initiating family contact and documentation
  • Assist families in Medicaid eligibility screening and application; verify private insurance benefits and screen for alternative funding as needed
  • Schedule intake appointments with school-based therapists or refer to appropriate access points if a student is not eligible for school-based services
  • Ensure completion, accuracy, and proper electronic filing of all intake and compliance documentation per operational standards
  • Collaborate with teams such as Billing, Health Information Management (HIM), and Quality to complete non-billable regulatory tasks and timelines
  • Answer incoming calls, make and document non-billable calls on behalf of school-based staff, and maintain accurate clinical records
  • Conduct ongoing insurance checks and support paperwork updates to maintain eligibility and access to care throughout treatment
  • Partner with schools and community agencies to connect families with appropriate support, including crisis services when indicated
  • Follow organization’s privacy, confidentiality, and security policies always and practice within professional ethics, when applicable
  • Function within Organization’s Operational Guidelines and contribute to program quality through routine self-evaluation and adherence to CARF-aligned standards
  • Participate in required training, team meetings, and continuous improvement initiatives to enhance service quality and coordination
  • Other duties as assigned

Skills

Medicaid eligibility screening
Insurance verification
Intake scheduling
Compliance documentation
Referral management
Family engagement
Behavioral health services
Electronic filing
Billing collaboration

BrightAI

Digitizes physical assets for legacy enterprises

About BrightAI

BrightAI transforms traditional industries by digitizing physical assets and processes using technologies like the Internet of Things (IoT), Edge AI, cloud computing, and mobile technologies. The company primarily serves legacy enterprises, helping them modernize their operations to become more competitive in the global market. By quickly integrating its solutions, BrightAI drives immediate improvements in cash flow, creating a cycle of growth and profitability for its clients. The goal is to make digital transformation accessible and affordable for a wide range of businesses.

San Francisco, CaliforniaHeadquarters
2019Year Founded
$14.6MTotal Funding
SEEDCompany Stage
Data & Analytics, Industrial & Manufacturing, AI & Machine LearningIndustries
51-200Employees

Benefits

Remote Work Options
Flexible Work Hours

Risks

Competition from tech giants like Google and Microsoft could overshadow BrightAI.
Rapid technological advancements may render BrightAI's solutions obsolete if innovation lags.
Economic downturns could reduce demand for BrightAI's digital transformation solutions.

Differentiation

BrightAI specializes in digitizing physical assets for legacy enterprises.
The company leverages IoT, Edge AI, and cloud technologies for digital transformation.
BrightAI's solutions create an EBITDA flywheel, driving growth and profitability.

Upsides

BrightAI raised $15M in seed funding to enhance its AI platform.
The rise of 5G technology benefits BrightAI's real-time asset monitoring solutions.
Growing focus on predictive maintenance boosts demand for BrightAI's AI-driven platform.

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