SAP Technofunctional Consultant (SAP Sales Cloud, SAP Service Cloud at DXC Technology

Taguig City, National Capital Region, Philippines

DXC Technology Logo
Not SpecifiedCompensation
Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
IT Services, TechnologyIndustries

Requirements

  • In-depth experience in SAP Sales Cloud, SAP Service Cloud
  • Experience in Customization, Scoping, Adaptation, Page Layout
  • Experience in Mashup, Workflows, Data Workbench
  • Awareness of C4C quarterly upgrades released by SAP
  • Experience in Transport Management
  • Experience in Reports
  • Experience in creating/replicating Master Data in/to C4C
  • Experience in creating Communication Arrangements, Communication System, Web Service Monitoring, OData Monitoring
  • Experience in integrating C4C APIs with SAP On-Premises Systems, other Cloud Systems and 3rd Party Systems
  • Support business data migration & cleansing tasks
  • Perform C4C Administrator tasks
  • Enhancements of C4C solution
  • Java/J2EE Programming
  • Ability to multitask and manage multiple deliverables and projects at the same time
  • Ability to understand business processes from a customer perspective
  • Results-oriented, with a can-do attitude - adaptability, flexibility and resourcefulness
  • Problem-solving skills along with an ability to collaborate

Responsibilities

  • Perform detailed analysis of complex business process requirements and provide appropriate system solutions; identify, interpret, validate and document customer requirements
  • Facilitate workshops to collect business requirements
  • Map client business requirements, processes and objectives; develop necessary product modifications to satisfy client's needs
  • Design, develop, customize, configure and test C4C
  • Identify gaps, issues and work around solutions
  • Act as liaison with client for troubleshooting: investigate, analyze, and fix problems
  • Handle changes or emergency transports as needed for high priority issues
  • Document functional designs, test cases and results
  • Develop comprehensive documentation, including technical specifications, user guides, and training materials
  • Proactively identify and propose business process and/or system enhancements
  • Provide consulting services on both new implementations and existing support projects
  • Collaborate with cross-functional teams, including developers, designers, and project managers, to deliver integrated solutions that meet client requirements
  • Provide ad-hoc training and user support as required
  • Work self-directed and independently; may act as subject matter mentor to more junior members

Skills

SAP C4C
SAP Sales Cloud
SAP Service Cloud
SAP Configuration
SAP Customization
Requirements Analysis
Functional Design
Testing
Troubleshooting
Documentation

DXC Technology

IT services for enterprise modernization and management

About DXC Technology

DXC Technology provides IT services to large enterprises, focusing on modernizing their critical systems and operations. The company uses the Enterprise Technology Stack to enhance IT infrastructure, optimize data architectures, and ensure security across various cloud environments, including public, private, and hybrid. DXC operates on a contractual basis, offering consulting, system integration, and managed services to help clients improve their IT operations. What sets DXC apart from competitors is its strong commitment to innovation, sustainability, and corporate responsibility, which has earned it recognition as one of the Most Responsible Companies. The goal of DXC Technology is to be a trusted partner for enterprises, helping them achieve scalable and secure IT solutions while promoting inclusion and diversity within its workforce.

McLean, VirginiaHeadquarters
2017Year Founded
$14.6MTotal Funding
IPOCompany Stage
Consulting, Enterprise SoftwareIndustries
10,001+Employees

Risks

Emerging IT service providers offer cost-effective solutions, threatening DXC's market share.
Rapid technological changes may outpace DXC's innovation, risking service obsolescence.
Economic downturns could reduce IT spending, impacting DXC's long-term contract revenue.

Differentiation

DXC Technology is a Fortune 500 global IT services leader.
The company specializes in modernizing mission-critical systems for large enterprises.
DXC's Enterprise Technology Stack ensures security and scalability across cloud environments.

Upsides

DXC is recognized as a leader in the 2024 Magic Quadrant for Outsourced Digital Workplace Services.
The Quercus AI platform collaboration with Ferrovial and Microsoft enhances DXC's innovation capabilities.
DXC's role in transforming Italy's healthcare sector showcases its expertise in digital transformation.

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