Salesperson at Advance Auto Parts

Crossville, Tennessee, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

Good knowledge of store systems
Basic automotive system knowledge and basic part knowledge
Basic ability to source from stores, hubs, PDQ, and external suppliers
In-depth knowledge of store inventory and maintenance processes
Fleet safety certification preferred
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Read and interpret documents such as safety rules, operating and maintenance instructions, parts catalogs, and procedure manuals
Use basic math accurately: add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals
Ability to work an assortment of days, evenings, and weekends as needed
2-3 years of successful sales experience in a diverse retail environment preferred
Physical ability to walk/stand predominantly, talk/hear, use hands/fingers, reach, climb/balance, stoop/kneel/crouch/crawl; lift/move up to 50 lbs frequently and 100 lbs occasionally; vision abilities including close/distance/color/depth perception and focus adjustment
Basic driving and navigation ability
Ability to use delivery board system
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge skills
Operating POS and parts lookup systems
Expert at testing and diagnostic equipment for DIY service

Responsibilities

Provide excellent selling experience for DIY customer visits and phone calls
Achieve personal sales goal and help store achieve its sales goals
Provide DIY services including battery installation, testing, wiper installs, etc
Maintain store product and operational standards
Responsible for inventory processes including truck put away, shoot outs, cycle counts, back stock, etc
Store cleanliness including floors, bathrooms, facing, dusting, parking lot
General stocking including truck stocking and back stock
Safely deliver parts to customers as needed

Skills

Key technologies and capabilities for this role

store systemsautomotive systems knowledgeparts knowledgeinventory managementbattery installationwiper installationcycle countsPOS systemsparts lookupdiagnostic equipmentdelivery systemscustomer service

Questions & Answers

Common questions about this position

Is prior sales experience required for the Salesperson role?

Yes, 2-3 years of successful sales experience in a diverse retail environment, providing superior customer experiences, sets a salesperson up for success.

What are the essential skills needed for this position?

Essential skills include speaking and writing English (Spanish a plus), communicating effectively, reading and interpreting documents like safety rules and parts catalogs, using basic math accurately, and working assorted days, evenings, and weekends.

What is the work schedule like for this job?

The role requires the ability to work an assortment of days, evenings, and weekends as needed.

What does a strong candidate for the Salesperson position look like?

A strong candidate has 2-3 years of successful sales experience in retail, basic automotive and parts knowledge, inventory management skills, friendly communication, and the ability to provide excellent customer service.

What are the physical demands of the Salesperson role?

The role involves predominantly walking or standing, talking and hearing, using hands and fingers to handle or feel, reaching with hands and arms, climbing or balancing, and stooping or kneeling.