Salesforce Technical Architect, AI and Agentforce

Delhi, Delhi, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, Cloud Computing, Customer Relationship Management (CRM), BiotechnologyIndustries

Requirements

The role requires 6+ years of experience in application and software development, with at least 4 years specifically in a Salesforce development role. A Bachelor's or Master's degree in Computer Science or a related field is necessary. Proficiency in Apex and JavaScript is essential, along with exposure to modern coding languages like Python, Java, or C#. Candidates must have experience with Salesforce technologies such as Flows, Lightning Web Components, or Visualforce, and a solid understanding of front-end web development principles including HTML/CSS. Experience with source control, branching, and pull request strategies, as well as familiarity with CI/CD solutions and DevOps principles, are also required. Preferred qualifications include experience with Agentic AI Systems and Generative AI capabilities, and additional Salesforce certifications, particularly Platform Developer II or Agentforce Specialist certifications.

Responsibilities

The Salesforce Technical Architect will be responsible for building Agentforce-powered experiences and delivering business value to clients. This includes leading and owning the technical solution design for Agentforce, encompassing topics, instructions, actions with automation/code, agent deployment methods, and supporting data structures. The architect will deep dive into Agentforce Agents' limits and boundaries to find novel solutions, and collaborate with customers, project managers, solution architects, developers, and UX designers to translate business needs into well-architected solutions. They will also oversee and contribute to all project lifecycle stages, from design through development, testing, and deployment, while staying updated on new Salesforce products and technical capabilities.

Skills

Salesforce

Agentforce

Generative AI

Salesforce Einstein

Service Cloud Voice

Amazon Connect

Technical Architecture

Solution Design

Customer Experience

Predictive Analytics

Conversational AI

NeuraFlash

AI-powered CRM solutions for businesses

About NeuraFlash

NeuraFlash specializes in digital transformation with a focus on Customer Relationship Management (CRM) and artificial intelligence (AI). The company provides tools that help businesses analyze data and improve customer interactions, primarily serving large enterprises in industries like retail, logistics, and global security. Their products include AI-powered tools and CRM analytics that allow clients to visualize insights and enhance customer experiences. NeuraFlash differentiates itself by offering tailored solutions and ongoing support, as well as specialized practices around platforms like Slack and Salesforce. Their goal is to help businesses leverage AI and CRM effectively to drive efficiency and improve customer satisfaction.

Boston, MassachusettsHeadquarters

2016Year Founded

$2.2MTotal Funding

DEBT_PPCompany Stage

Enterprise Software, AI & Machine LearningIndustries

201-500Employees

Benefits

Remote Work Options

Flexible Work Hours

Risks

Increased competition from other Salesforce consulting firms may erode NeuraFlash's market share.

Rapid technological advancements could outpace NeuraFlash's ability to update its solutions.

Dependence on Salesforce and AWS means changes in their strategies could impact NeuraFlash.

Differentiation

NeuraFlash specializes in AI-driven CRM solutions, enhancing customer experiences and business operations.

The company offers tailored solutions, partnering with major firms like Macy's for implementation.

NeuraFlash integrates AI-powered search and generative AI, ensuring optimal search results.

Upsides

Growing demand for AI-driven CRM solutions boosts NeuraFlash's market potential.

Salesforce's continuous updates provide opportunities for NeuraFlash's integration services.

The rise of hybrid work models increases relevance of NeuraFlash's Slack integration services.

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