Sales Supervisor (Part-Time) at Rag & Bone

New York, New York, United States

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Not SpecifiedCompensation

Junior (1 to 2 years), Mid-level (3 to 4 years)Experience Level

Part TimeJob Type

UnknownVisa

Fashion, RetailIndustries

Requirements

Style-savvy, people-centric, and hustle-happy mindset
Love for fashion and ability to thrive in a fast-paced environment
Ability to display best-in-class customer service techniques, clienteling standards, and sales interactions
Strong product knowledge
Understanding of rag & bone brand philosophy and lifestyle
Knowledge of all company policies and procedures
Ability to accurately process Point of Sale transactions
Leadership and role model qualities to guide Sales Associates on service standards and policy adherence

Responsibilities

Ensure sales goals are consistently met and service standards are executed according to company guidelines
Act as an extension of store management, leading and role-modeling for Sales Associates
Maintain a service-centric floor environment, ensuring all customers are attended to
Complete management-level operational tasks as needed
Ensure all staff on duty display best-in-class customer service, clienteling, and sales interactions
Meet store and metric goals
Grow and manage clientele
Support senior management in delivering product knowledge to staff
Encourage and recognize opportunities for team selling
Partner with Visual Merchandising team on floor sets, window changes, and other projects
Ensure the store is opened and closed according to company guidelines
Contribute to low inventory shrink and inventory accuracy through consistent execution of inventory touch points
Assist in tracking, monitoring, and communicating business results
Model and teach store associates to support a positive client-centric environment
Diffuse conflict within the team, take ownership of contributions to team/store environment, and escalate to management when necessary
Contribute to a positive, fun, professional, productive, and team-oriented store atmosphere
Consistently act within core values of rag & bone

Skills

Key technologies and capabilities for this role

Sales SupervisionCustomer ServiceTeam LeadershipRetail SalesService StandardsStore ManagementSales Goals

Questions & Answers

Common questions about this position

What is the pay range for the Sales Supervisor role?

The base pay ranges from $19-$21 hourly. Sales Supervisors at full-price store locations are eligible for the rag & bone Commissions Program and Incentive programs, which may increase total compensation.

Is this a remote or on-site position, and where is it located?

This is an on-site role at the rb/MIRAMAR Pop-Up location. No remote work option is mentioned.

What skills and qualities are required for the Sales Supervisor position?

Key requirements include best-in-class customer service techniques, clienteling standards, sales interactions, product knowledge, ability to meet store goals, grow and manage clientele, and leadership to ensure staff adherence to service standards.

What is the company culture like at rag & bone?

rag & bone fosters a collaborative workspace that supports talent, creativity, and forward-thinking, with an inclusive environment encouraging employee connection, voice in policy and process, and community focus.

What makes a strong candidate for this Sales Supervisor role?

Strong candidates are style-savvy, people-centric, hustle-happy individuals who love fashion, thrive in fast-paced environments, excel in customer service, sales leadership, and can act as role models for sales associates.

Rag & Bone

Contemporary fashion brand for clothing and accessories

About Rag & Bone

Rag & Bone creates high-quality clothing, shoes, and accessories for men and women, focusing on an effortless urban style and expert craftsmanship. Their products are sold directly to consumers through their website and physical stores, allowing for a personalized shopping experience with expert stylists who help customers create customized looks. This tailored service enhances customer satisfaction and loyalty. Rag & Bone stands out from competitors by emphasizing quality, sustainability, and ethical practices, ensuring that their products are made with integrity. The company's goal is to provide stylish, well-made apparel while maintaining a commitment to customer satisfaction and responsible business practices.

New York City, New YorkHeadquarters

2002Year Founded

ACQUISITIONCompany Stage

Consumer GoodsIndustries

501-1,000Employees

Risks

Integration with Guess and WHP Global may disrupt operations and brand identity.

Andrew Rosen's leadership could lead to strategic shifts alienating existing customers.

Expansion into Tampa may face challenges from local competition and market saturation.

Differentiation

Rag & Bone combines British heritage with modern New York design.

The brand offers personalized styling services for a tailored shopping experience.

Rag & Bone is committed to quality, sustainability, and ethical practices.

Upsides

Partnership with Astound Commerce enhances online customer experience and DTC operations.

Guess and WHP Global's acquisition provides resources for market expansion and innovation.

New store in Tampa, Florida, captures a growing market and increases brand visibility.

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