Responsibilities

The Safety Operations Manager will oversee operational delivery and staff within Global Patient Safety (GPS) Operations, coordinating with safety vendors and GPS teams regarding case triage and processing, and supporting deliverables with the GPS GSL team. They will collaborate with internal and external teams on safety-related deliverables, communicate with clients and business partners regarding PV Agreements (PVA) / Safety Data Exchange Agreements (SDEA), proactively identify issues and areas for improvement, develop new processes and procedures, and ensure all activities comply with applicable client Controlled Procedures and regulations. Additionally, the role involves overseeing assignment of Safety Specialist tasks, engaging in the development of new processes, and performing other tasks as assigned by the line manager or Head of GPS.