Two years of experience as a commercial driver or a waste industry helper
Experience in a customer-facing position
Good time management skills to ensure assigned responsibilities are completed in an efficient and safe manner
Good follow through ability; adheres to work schedule and follows through on challenges as they arise
Working knowledge of Microsoft Office products
Responsibilities
Ride with assigned driver on designated commercial and/or residential routes to gather data, including but not limited to travel times, disposal volumes, service and collection times, and accuracy of the route sheet in an effort to reduce cost, improve revenue and reduce safety hazards
Ensure proper customer billing by checking actual container weight, container size and number of weekly pick ups; inform Sales, Customer Service and/or Accounts Receivable of discrepancies
Identify opportunities for additional revenue and inform Sales and/or Customer Service
Utilize Route Editor program to identify overlapping routes and recommend improvements to operating efficiency
Identify safety hazards associated with the route and recommend changes
Recommend container repairs or replacements, as necessary
Prepare detailed reports of route audit findings; review all audit data and recommended improvements with General Manager and department managers
Enter data into the customer database regarding route audit findings