Robotics Field Operations Technician

Miami, Florida, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Robotics & Automation, Industrial & ManufacturingIndustries

Requirements

Candidates should have 1–3 years of experience in electro-mechanical, robotics, automotive, electronics, or a similar technical field. Proficiency with diagnostic tools, including multimeters, oscilloscopes, and other bench equipment is required. Experience with software and hardware troubleshooting is necessary, along with familiarity with Jira or similar documentation tools. Applicants must be able to lift 70 lbs and spend extended periods on their feet. A valid U.S. driver’s license is required, and candidates should be comfortable driving U-Haul-sized vehicles. Flexibility to work weekends and shifts, including mornings and evenings, is also needed.

Responsibilities

The Robotics Field Operations Technician will troubleshoot, diagnose, and repair robots using hardware and software tools. They will monitor and support robots in the field, resolving operational issues, and assist with the deployment and retrieval of robots in and out of market areas. Conducting component-level and assembly-level testing to identify performance issues is expected, along with providing feedback to engineering and development teams to refine hardware, software, and operational processes. The technician will track, manage, and maintain lab and component inventories, log repair activities in Jira, assist merchants and customers during delivery operations, and maintain the cleanliness and appearance of robots.

Skills

Electro-mechanical repair

Robotics

Hardware troubleshooting

Software troubleshooting

Diagnostic tools (multimeters, oscilloscopes)

Jira

Documentation

Inventory Management

Serve Robotics

Autonomous delivery robots for food and retail

About Serve Robotics

Serve Robotics is changing the delivery industry with its self-driving robots that provide sustainable and efficient delivery solutions. Instead of using traditional vehicles, these lightweight, autonomous robots deliver small items like food and retail products, reducing carbon emissions and traffic congestion. The company operates on a delivery-as-a-service (DaaS) model, allowing businesses in the food and retail sectors to subscribe and pay based on their delivery needs. Serve Robotics aims to lead in the autonomous delivery market by offering eco-friendly solutions that enhance customer experience.

Redwood City, CaliforniaHeadquarters

2021Year Founded

$51.6MTotal Funding

POST_IPO_EQUITYCompany Stage

Food & Agriculture, Robotics & Automation, Consumer GoodsIndustries

51-200Employees

Risks

Rapid expansion may strain resources and operational capabilities.

Integration of Vebu could divert focus from core delivery services.

Over-reliance on partners like Uber and Nvidia poses potential risks.

Differentiation

Serve Robotics uses zero-emissions rovers for eco-friendly food delivery.

The company offers delivery-as-a-service with a subscription-based revenue model.

Serve Robotics integrates Vebu's Autocado for expanded automation solutions.

Upsides

Recent $80M funding supports expansion to 2,000 robots by end of 2025.

Acquisition of Vebu enhances automation offerings beyond delivery services.

Appointment of Anthony Armenta boosts AI and software capabilities.

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