Robotic Operations Technician at Pickle Robot

Charlestown, Massachusetts, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Robotics, WarehousingIndustries

Requirements

Hands-on experience solving issues with complex electro-mechanical equipment (Robotics experience preferred, but experience in Automotive, Construction, Manufacturing, Aerospace, etc. sectors is acceptable)
Familiarity with Linux and Windows GUI and CLI
Basic familiarity with wiring/electronics (Multimeters, O-Scope, etc.)
High School diploma or equivalent
Ability to follow step-by-step safety procedures exactly (Lock-Out-Tag-Out for example)
Willingness to work in hot/cold and uncomfortable conditions (warehouses are often not climate controlled)
Ability to read engineering drawings and other engineering-produced documentation
General understanding of networking (IP Addresses, DNS Servers, etc.)
Experience reading debug machine output and logs
Experience in field services or deployment positions is a plus
Spanish language proficiency is extremely valuable
Be able to lift and move up to 50 lbs

Responsibilities

Operate a class C Mobile Robot that unloads trucks
Deploy and install automation solutions, including industrial robot arms, software, and auxiliary hardware
Provide on-call technical support to customers post-deployment
Conduct on-site integration and test activities
Be the primary field point of contact for customers
Explain complex issues and processes to our customer operations team in clear and simple language, using customer service techniques to de-escalate customer concerns and keep customers informed
Execute field retrofits
Work with mechanical, electrical, and software engineers on troubleshooting field issues
Use clear written communication to describe issues and bugs seen in the field and suggest potential solutions
Work with other Field Technicians and Deployment Engineers to deploy and manage installations at customer sites

Skills

Key technologies and capabilities for this role

LinuxWindowsCLIMultimeterOscilloscopeWiringElectronicsLock-Out-Tag-OutRoboticsTroubleshootingCustomer ServiceField Deployment

Questions & Answers

Common questions about this position

Is this position remote?

Yes, this is a remote position.

What is the salary for this role?

This information is not specified in the job description.

What skills are required for the Robotic Operations Technician role?

Required skills include hands-on experience with complex electro-mechanical equipment, familiarity with Linux and Windows GUI/CLI, basic wiring/electronics knowledge, ability to read engineering drawings, and general understanding of networking.

What is the company culture like at Pickle Robot Company?

Pickle Robot Company is a fast-growing, VC-backed robotic logistics startup founded by MIT alumni, focused on teaching robots to unload trucks and working alongside people in loading docks to reduce manual labor.

What makes a strong candidate for this position?

Strong candidates have hands-on experience with electro-mechanical equipment, Spanish fluency, field services experience, and the physical ability to lift 50 lbs while working in uncomfortable warehouse conditions.

Pickle Robot

Develops robots for warehouse unloading tasks

About Pickle Robot

Pickle Robot develops robots that help with unloading tasks in warehouse loading docks. Their robots are designed to assist human workers by taking on the physically demanding job of unloading trucks and containers, which helps to reduce physical strain and improve productivity. The robots operate in a way that complements human efforts, making the unloading process more efficient and safer. Unlike many competitors, Pickle Robot focuses specifically on the logistics and e-commerce sectors, offering solutions that can be sold or leased to clients. The company generates revenue through the sale of robotic units, maintenance services, and software licensing, aiming to enhance the efficiency of warehouse operations.

Cambridge, MassachusettsHeadquarters

2018Year Founded

$99.7MTotal Funding

SERIES_BCompany Stage

Robotics & Automation, AI & Machine LearningIndustries

51-200Employees

Benefits

Healthcare

401k

Snacks and cold brew

Competitive pay

Equity stakes

Risks

Competition from established companies like Boston Dynamics threatens market share.

Supply chain constraints may delay new robot deployments.

Rapid AI advancements could render current offerings obsolete if innovation lags.

Differentiation

Pickle Robot offers low-cost, collaborative robots for e-commerce supply chain automation.

Their robots work alongside humans, reducing physical strain and increasing productivity.

Pickle Robot's focus is on unloading tasks, enhancing efficiency in logistics operations.

Upsides

Recent $50M Series B funding boosts development and market expansion efforts.

Partnership with Yusen Logistics enhances container unloading efficiency and worker safety.

Growing demand for automation in e-commerce logistics supports Pickle Robot's market potential.

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