Robotic Operations Technician at Pickle Robot

Salt Lake City, Utah, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Robotics, WarehousingIndustries

Requirements

Hands-on experience solving issues with complex electro-mechanical equipment (Robotics experience preferred, but experience in Automotive, Construction, Manufacturing, Aerospace, etc. sectors is acceptable)
Familiarity with Linux and Windows GUI and CLI
Basic familiarity with wiring/electronics (Multimeters, O-Scope, etc.)
High School diploma or equivalent
Ability to follow step-by-step safety procedures exactly (e.g., Lock-Out-Tag-Out)
Willingness to work in hot/cold and uncomfortable conditions (warehouses are often not climate controlled)
Ability to read engineering drawings and other engineering-produced documentation
General understanding of networking (IP Addresses, DNS Servers, etc.)
Experience reading debug machine output and logs
Experience in field services or deployment positions is a plus
Spanish language proficiency is extremely valuable
Be able to lift and move up to 50 lbs

Responsibilities

Operate a class C Mobile Robot that unloads trucks
Deploy and install automation solutions, including industrial robot arms, software, and auxiliary hardware
Provide on-call technical support to customers post-deployment
Conduct on-site integration and test activities
Be the primary field point of contact for customers; explain complex issues and processes in clear and simple language using customer service techniques to de-escalate concerns and keep customers informed
Execute field retrofits
Work with mechanical, electrical, and software engineers on troubleshooting field issues
Use clear written communication to describe issues and bugs seen in the field and suggest potential solutions
Work with other Field Technicians and Deployment Engineers to deploy and manage installations at customer sites

Skills

Key technologies and capabilities for this role

LinuxWindows GUIWindows CLIMultimeterOscilloscopeElectro-mechanicalRoboticsWiringElectronicsLock-Out-Tag-OutTroubleshootingCustomer service

Questions & Answers

Common questions about this position

What benefits does Pickle Robot offer?

Pickle provides best-in-class benefits including health, dental, and vision insurance; unlimited vacation, along with all federal and state holidays; 401K contributions of 5% of your salary, travel supplies, and other perks.

Is this a remote position or does it require travel?

This role involves on-site work at customer locations in logistics warehouses across the United States, including deploying and installing robots, providing on-call support, and conducting field retrofits.

What skills and experience are required for the Robotic Operations Technician role?

Key requirements include hands-on experience with complex electro-mechanical equipment, familiarity with Linux and Windows GUI/CLI, basic wiring/electronics knowledge, ability to read engineering drawings, general networking understanding, and experience reading debug logs. A High School diploma or equivalent is needed, along with physical ability to lift 50 lbs and work in uncomfortable conditions.

What is the company culture like at Pickle Robot?

Pickle Robot is a fast-growing, VC-backed robotic logistics company founded by MIT alumni, focused on teaching robots to unload trucks and reduce human effort in loading docks, offering ground-floor opportunities in an innovative environment.

What makes a strong candidate for this position?

Strong candidates have hands-on experience with electro-mechanical equipment from sectors like robotics, automotive, or manufacturing, plus field services experience, Spanish fluency, and the ability to communicate complex issues simply while following safety procedures.

Pickle Robot

Develops robots for warehouse unloading tasks

About Pickle Robot

Pickle Robot develops robots that help with unloading tasks in warehouse loading docks. Their robots are designed to assist human workers by taking on the physically demanding job of unloading trucks and containers, which helps to reduce physical strain and improve productivity. The robots operate in a way that complements human efforts, making the unloading process more efficient and safer. Unlike many competitors, Pickle Robot focuses specifically on the logistics and e-commerce sectors, offering solutions that can be sold or leased to clients. The company generates revenue through the sale of robotic units, maintenance services, and software licensing, aiming to enhance the efficiency of warehouse operations.

Cambridge, MassachusettsHeadquarters

2018Year Founded

$99.7MTotal Funding

SERIES_BCompany Stage

Robotics & Automation, AI & Machine LearningIndustries

51-200Employees

Benefits

Healthcare

401k

Snacks and cold brew

Competitive pay

Equity stakes

Risks

Competition from established companies like Boston Dynamics threatens market share.

Supply chain constraints may delay new robot deployments.

Rapid AI advancements could render current offerings obsolete if innovation lags.

Differentiation

Pickle Robot offers low-cost, collaborative robots for e-commerce supply chain automation.

Their robots work alongside humans, reducing physical strain and increasing productivity.

Pickle Robot's focus is on unloading tasks, enhancing efficiency in logistics operations.

Upsides

Recent $50M Series B funding boosts development and market expansion efforts.

Partnership with Yusen Logistics enhances container unloading efficiency and worker safety.

Growing demand for automation in e-commerce logistics supports Pickle Robot's market potential.

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