Robotic Operations Technician at Pickle Robot

Greenville, South Carolina, United States

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Not SpecifiedCompensation

Junior (1 to 2 years)Experience Level

Full TimeJob Type

UnknownVisa

Logistics, Warehousing, ManufacturingIndustries

Requirements

Hands-on experience solving issues with complex electro-mechanical equipment (Robotics experience preferred; experience in Automotive, Construction, Manufacturing, Aerospace, etc. sectors acceptable)
Familiarity with Linux and Windows GUI and CLI
Basic familiarity with wiring/electronics (e.g., Multimeters, O-Scope)
High School diploma or equivalent
Ability to follow step-by-step safety procedures exactly (e.g., Lock-Out-Tag-Out)
Willingness to work in hot/cold and uncomfortable conditions (warehouses often not climate controlled)
Ability to read engineering drawings and other engineering-produced documentation
General understanding of networking (e.g., IP Addresses, DNS Servers)
Experience reading debug machine output and logs
Experience in field services or deployment positions (plus)
Spanish language proficiency (extremely valuable/big plus)
Ability to lift and move up to 50 lbs

Responsibilities

Operate a class C Mobile Robot that unloads trucks
Deploy and install automation solutions, including industrial robot arms, software, and auxiliary hardware
Provide on-call technical support to customers post-deployment
Conduct on-site integration and test activities
Serve as the primary field point of contact for customers
Explain complex issues and processes to customer operations team in clear, simple language using customer service techniques to de-escalate concerns and keep customers informed
Execute field retrofits
Work with mechanical, electrical, and software engineers on troubleshooting field issues
Use clear written communication to describe issues and bugs seen in the field and suggest potential solutions
Work with other Field Technicians and Deployment Engineers to deploy and manage installations at customer sites

Skills

Key technologies and capabilities for this role

LinuxWindowsMultimetersOscilloscopeLock-Out-Tag-OutRoboticsElectromechanicalWiringElectronicsTroubleshootingCustomer Service

Questions & Answers

Common questions about this position

Is this position remote or onsite?

This is an onsite position.

What is the salary for this Robotic Operations Technician role?

This information is not specified in the job description.

What key skills and experience are required for this role?

Required skills include hands-on experience with complex electro-mechanical equipment, familiarity with Linux and Windows GUI/CLI, basic wiring/electronics knowledge, ability to read engineering drawings, general networking understanding, and experience reading debug logs. A High School diploma or equivalent is needed, along with physical ability to lift 50 lbs and follow safety procedures.

What benefits does Pickle Robot Company offer?

Pickle provides best-in-class benefits including health, dental, and vision insurance, along with unlimited vacation.

What makes a strong candidate for this technician position?

Strong candidates have hands-on experience with electro-mechanical equipment from sectors like robotics, automotive, or manufacturing, Spanish fluency, field services experience, and excellent communication skills for customer interaction and engineer collaboration.

Pickle Robot

Develops robots for warehouse unloading tasks

About Pickle Robot

Pickle Robot develops robots that help with unloading tasks in warehouse loading docks. Their robots are designed to assist human workers by taking on the physically demanding job of unloading trucks and containers, which helps to reduce physical strain and improve productivity. The robots operate in a way that complements human efforts, making the unloading process more efficient and safer. Unlike many competitors, Pickle Robot focuses specifically on the logistics and e-commerce sectors, offering solutions that can be sold or leased to clients. The company generates revenue through the sale of robotic units, maintenance services, and software licensing, aiming to enhance the efficiency of warehouse operations.

Cambridge, MassachusettsHeadquarters

2018Year Founded

$99.7MTotal Funding

SERIES_BCompany Stage

Robotics & Automation, AI & Machine LearningIndustries

51-200Employees

Benefits

Healthcare

401k

Snacks and cold brew

Competitive pay

Equity stakes

Risks

Competition from established companies like Boston Dynamics threatens market share.

Supply chain constraints may delay new robot deployments.

Rapid AI advancements could render current offerings obsolete if innovation lags.

Differentiation

Pickle Robot offers low-cost, collaborative robots for e-commerce supply chain automation.

Their robots work alongside humans, reducing physical strain and increasing productivity.

Pickle Robot's focus is on unloading tasks, enhancing efficiency in logistics operations.

Upsides

Recent $50M Series B funding boosts development and market expansion efforts.

Partnership with Yusen Logistics enhances container unloading efficiency and worker safety.

Growing demand for automation in e-commerce logistics supports Pickle Robot's market potential.

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