Risk & Controls Analyst (Data)

About Us

We’re on a mission to make money work for everyone. We’re waving goodbye to the complicated and confusing ways of traditional banking. After starting as a prepaid card, our product offering has grown a lot in the last 10 years in the UK. As well as personal and business bank accounts, we offer joint accounts, accounts for 16-17 year olds, a free kids account and credit cards in the UK, with more exciting things to come beyond. Our UK customers can also save, invest and combine their pensions with us. With our hot coral cards and get-paid-early feature, combined with financial education on social media and our award winning customer service, we have a long history of creating magical moments for our customers! We’re not about selling products - we want to solve problems and change lives through Monzo ❤️

About the Role

Location: London/UK Remote Salary: £59,500 - £80,500 + Benefits

We're looking for a Risk and Control Analyst with a passion for transforming data into insights, and streamlining processes. This role sits within our Risk & Controls Discipline (RCD) and is part of a specific team called the ‘RCD Enablement Team’.

About the RCD Enablement Team

The RCD Enablement Team provides essential support to Monzo's first line of defence, empowering business teams and Risk Partners with the tools and guidance they need to effectively manage risk. This team is responsible for coordinating key processes like control testing, RCSA, facilitating risk committee reporting, and delivering accurate insights for risk, control, and issue management. This work ensures the business can proactively manage risk and meet its regulatory obligations, including those for Consumer Duty. In this team you'll help us keep things simple and secure, making our processes run like clockwork - whether it's starting from scratch, or making our existing systems even better! You'll be a wizard with Google Sheets or Excel, developing and looking after templates, automations, and even Apps Script for generating documents. These solutions are vital for capturing and bringing our data together, cutting down on manual work and making sure we can generate key reports quickly and consistently.

Key Responsibilities

• Managing the data in our risk and control systems - Overseeing the administration of these fields, owning the processes around them, and reporting data quality issues to the relevant teams so they can be fixed quickly.
• Designing, building, and maintaining streamlined solutions using third-party software like Airtable for centralising our information, and Slack integrations to smooth out our team workflows.
• Preparing important reports for regulators, our Board, and various Committees. Your knack for detail and accuracy will ensure these high-stakes documents are spot-on, reflecting our risk and control environment precisely when it matters most.
• Running key routine processes, like our annual refreshes of our Conduct Dashboard, and making sure all our stakeholder forms are up-to-date. These might sound like small tasks, but they're super important for keeping everything compliant and ensuring our colleagues have the most current information.
• Collaborating with data teams across Monzo to develop awesome data assets and metrics. This could involve defining requirements for Dashboards, creating centralised reporting, digging into Risk Appetite metrics, or performing in-depth dashboard analysis.
• Ensuring any reporting and automations you’re responsible for runs like clockwork and guidance on how to use these tools and processes is up to date.
• Designing brilliant ways to automate your work and leverage technology to ensure we scale with the business.

What We’re Looking For

• Previous experience of risk and control reporting and risk data management - you know what good looks like and you’re confident you can bring that to Monzo.