Retail Soccer Ambassador at Dick's Sporting Goods

Alliance, Ohio, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Part TimeJob Type

UnknownVisa

Retail, Sporting GoodsIndustries

Requirements

1-3 years of Retail or Team Sports experience preferred, but not required
Ensures Accountability
Customer-Focus
Collaborative
Instills Trust
Decision-Quality/Decision-Making Abilities
Action-Oriented

Responsibilities

Meets the customer where they are in their soccer journey, creating a tailored and unparalleled customer service experience, adapting sales style appropriately
Leverages on-the-field expertise to provide recommendations that meets the customer’s needs and goals
Translates and aligns product technology to the customer’s needs and preferences, contributing to and enhancing their overall game day experience
Fully outfits customer with appropriate cleats, apparel, and accessories to equip them for any occasion - from practice, training to game day
On occasion, participates in Soccer Universities across the nation to test and learn new products and technologies in order to then share knowledge and insights with both teammates and customers
Partners with store teammates by regularly utilizing training materials to educate others on new cleats and soccer-related products
Maintains merchandise presentation standards and signage of Soccer Department to Company standards as directed
Adheres to established policies and procedures related to safety, loss prevention and standard operating procedures. Maintains confidentiality of all Company information
Takes an all-hands-on-deck approach to support the team across the store
Performs other tasks as assigned by management

Skills

Key technologies and capabilities for this role

Customer ServiceSalesSoccer ExpertiseProduct KnowledgeMerchandise PresentationTeam CollaborationLoss Prevention

Questions & Answers

Common questions about this position

Is this a full-time or part-time position?

This is a part-time position.

What experience is required for the Retail Soccer Ambassador role?

1-3 years of Retail or Team Sports experience is preferred, but not required.

What traits does Dick's Sporting Goods look for in teammates?

The company seeks teammates who ensure accountability, are customer-focused, collaborative, instill trust, have decision-quality/decision-making abilities, and are action-oriented.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this position?

Strong candidates have 1-3 years of retail or team sports experience (preferred), on-the-field soccer expertise, customer service skills, and embody traits like being customer-focused, collaborative, and action-oriented.

Dick's Sporting Goods

Retailer of sporting goods and apparel

About Dick's Sporting Goods

DICK'S Sporting Goods is a retailer specializing in sporting goods, offering a variety of products such as sports equipment, apparel, and footwear. The company operates both physical stores and an online platform, allowing customers to shop in a way that suits them best. Customers can take advantage of financing options, such as 0% APR for larger purchases, making it easier to buy what they need. DICK'S Sporting Goods also has a loyalty program called ScoreCard, which rewards customers for their purchases, encouraging them to return. What sets DICK'S apart from competitors is its commitment to customer satisfaction, highlighted by its Best Price Guarantee, and its focus on social responsibility, believing in the positive impact of sports on lives. The goal of DICK'S Sporting Goods is to provide quality sporting goods while giving back to the community and promoting ethical business practices.

Coraopolis, PennsylvaniaHeadquarters

1948Year Founded

IPOCompany Stage

Consumer GoodsIndustries

10,001+Employees

Benefits

Flexible Work Hours

Remote Work Options

Risks

Increased competition from digital-first retailers could erode market share.

Closure of 35 stores in California may impact regional sales and brand presence.

Geopolitical tensions and elevated interest rates pose risks to supply chain stability.

Differentiation

DICK'S Sporting Goods offers exclusive brands and experiential retail strategies.

The company has a strong omnichannel presence, integrating online and physical stores.

DICK'S loyalty program, ScoreCard, enhances customer retention and repeat business.

Upsides

Experiential retail strategies are gaining traction, boosting customer engagement and sales.

The rise of 'athleisure' fashion aligns with DICK'S product offerings.

DICK'S Sporting Goods' strategic investments in House of Sport and Field House concepts fuel growth.

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