Retail Parts Pro at Advance Auto Parts

Mansfield, Texas, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
Friendly communication
Ability to locate and stock parts
Safety knowledge and skills
Operating inventory systems and store equipment
Parts and automotive system knowledge
Operating POS and Parts lookup systems
Expert at testing and diagnostic equipment for DIY services
Advanced solution, project, and product quality recommendation ability
Advanced parts lookup and sourcing
Advanced selling skills for DIY

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Provide DIY services including battery installation, testing, wiper installs, etc

Skills

Key technologies and capabilities for this role

GAS2 sellingbattery installationwiper installsinventory managementcycle countsPOS systemsparts lookuptesting equipmentdiagnostic equipmentASE P2automotive systems knowledge

Questions & Answers

Common questions about this position

What are the key skills required for the Retail Parts Pro position?

Essential skills include working knowledge of automotive systems and diagnostic ability, proficiency in operating POS and parts lookup systems, expert use of testing and diagnostic equipment, ASE P2 certified or equivalent, and strong Microsoft software skills like Word and Excel.

Is this a full-time position?

Yes, the Retail Parts Pro position is full time.

What is the salary for this role?

This information is not specified in the job description.

What success factors are important for this job?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge, operating inventory systems, parts and automotive system knowledge, advanced selling skills, and advanced parts lookup and sourcing.

What communication skills are needed?

Candidates must speak and write English effectively, communicate to build strong relationships, read and interpret documents like safety rules and parts catalogs, and understand instructions in written, oral, or diagram form; Spanish is a plus.