Retail Parts Pro at Advance Auto Parts

Marietta, Georgia, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
3-5 years of prior automotive parts experience
Proven sales ability with past experience in fulfillment of customer transactions
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents such as safety rules, operating instructions, parts catalogs, and procedure manuals
Ability to write simple correspondence
Understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services including battery installation, testing, wiper installs, etc
Ensure high standards of customer service and store appearance standards
Key holder responsibilities (task assignment and completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)

Skills

Key technologies and capabilities for this role

GAS2 sellingbattery installationwiper installsinventory managementcycle countsPOS systemsparts lookuptesting equipmentdiagnostic equipmentASE P2automotive systems knowledge

Questions & Answers

Common questions about this position

What is the employment type for this Retail Parts Pro position?

The position is full time.

Is this a remote position or does it require working in a store?

This information is not specified in the job description.

What are the key skills required for the Retail Parts Pro role?

Key skills include working knowledge of automotive systems and diagnostic ability, ASE P2 certified or equivalent, advanced parts lookup and sourcing, operating POS and parts lookup systems, and proficiency in Microsoft Word and Excel.

What does the company culture emphasize for this role?

The role emphasizes friendly communication, high standards of customer service, safety knowledge, and building strong relationships with customers, peers, and management.

What makes a strong candidate for the Retail Parts Pro position?

Strong candidates have expert knowledge of automotive parts and systems, ASE P2 certification or equivalent, advanced selling and troubleshooting skills for DIY customers, and the ability to successfully complete the Parts Knowledge Assessment.