Retail Parts Pro at Advance Auto Parts

Salisbury, North Carolina, United States

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

Automotive RetailIndustries

Requirements

ASE P2 certified or ASE ready equivalent (preferred)
Working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.)
Speak and write English (Spanish a plus); communicate effectively and build strong relationships
Ability to read and interpret documents (safety rules, operating instructions, parts catalogs, procedure manuals) and write simple correspondence
Ability to understand and execute instructions in written, oral, or diagram form
Successfully complete the Parts Knowledge Assessment
Use basic math accurately (add, subtract, multiply, divide with whole numbers, fractions, decimals)
Use Microsoft software effectively (Word, Excel required)
Strong organizational skills
Ability to work an assortment of days, evenings, and weekends
Valid driver's license
3-5 years of prior automotive parts experience
Proven sales ability with experience in customer transactions

Responsibilities

Provide GAS2 selling experience for DIY customer visits and phone calls
Achieve personal/store sales goals and service objectives
Manage DIY services (battery installation, testing, wiper installs, etc.)
Ensure high standards of customer service and store appearance
Key holder responsibilities (task assignment/completion, safety, open/close duties)
Assist in store inventory processes (truck put away, shoot outs, cycle counts, back stock, etc.)
Maintain store cleanliness (floors, bathrooms, facing, dusting, parking lot)
Locate and stock parts
Operate inventory systems, store equipment, POS, and parts lookup systems
Use testing and diagnostic equipment for DIY services
Provide advanced parts lookup, sourcing, solution/project assistance, and product recommendations
Demonstrate advanced selling skills for DIY customers

Skills

Key technologies and capabilities for this role

GAS2 sellingparts lookup systemsPOS systemsinventory systemsbattery installationwiper installstesting equipmentdiagnostic equipmentASE P2 certifiedautomotive systems knowledgestore inventory management

Questions & Answers

Common questions about this position

What is the employment type for the Retail Parts Pro position?

The position is full time.

What are the essential job skills required for this role?

Essential skills include working knowledge of automotive systems and diagnostic ability (internal engine, suspension, brakes, electronic, exhaust, etc.), ability to speak and write English effectively, use basic math accurately, use Microsoft Word and Excel, and strong organizational skills.

Is there a salary range mentioned for this position?

This information is not specified in the job description.

What success factors are highlighted for the Retail Parts Pro role?

Success factors include friendly communication, ability to locate and stock parts, safety knowledge and skills, operating inventory systems and store equipment, parts and automotive system knowledge, operating POS and parts lookup systems, expertise in testing and diagnostic equipment, ASE P2 certified or equivalent, and advanced selling skills.

What makes a strong candidate for the Retail Parts Pro position?

A strong candidate will have successfully completed the Parts Knowledge Assessment, ASE P2 certification or equivalent, advanced automotive and parts knowledge, and the ability to provide exceptional DIY customer service including troubleshooting and installations.