Retail Associate (Back of House) - Nike (Mitsui Outlet Park) at Nike

Bandar Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, Malaysia

Nike Logo
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Full TimeJob Type
UnknownVisa
Retail, ApparelIndustries

Requirements

  • Must have or be pursuing a High School diploma or GED
  • Able to perform basic math functions, including addition, subtraction, multiplication, and division
  • Able to effectively communicate in verbal and written English
  • Physical requirements: ability to twist, bend, squat, reach, climb a ladder, and stand for extended periods of time
  • Able to accomplish multiple tasks in a fast-paced environment
  • Able to work effectively with others in a team-oriented environment and provide excellent customer service
  • One or more years of customer service and/or retail experience preferred
  • Natural leader, motivator, and up for a challenge (Athlete mindset)
  • Model reliability and flexibility to work varied hours and days

Responsibilities

  • Provide world-class service using the four service principles: KNOW (build authentic connections), EQUIP (product/service knowledge), ENGAGE (invite engagement), INSPIRE (create emotional brand connection)
  • Demonstrate enthusiasm and eagerness to learn fundamentals of all store Athlete roles (Service, Visual Presentation, Stockroom)
  • Deliver best possible service and attention to all consumers
  • Assist team in executing daily retail operations for premium service and smooth store functioning
  • Develop positive relationships with consumers and teammates
  • Be an active member of the store community by attending and supporting store events
  • Maintain knowledge of various store departments
  • Operate the cash register for regular transactions
  • Perform shipping and receiving duties
  • Stock the floor
  • Perform cleaning duties
  • Build visual displays when necessary

Skills

Key technologies and capabilities for this role

Retail OperationsCustomer ServiceStockroom ManagementVisual MerchandisingCash RegisterShipping and ReceivingBasic Math

Questions & Answers

Common questions about this position

What is the compensation or salary for this Retail Associate position?

The job offers a compensation and benefits package that's among the best around, though specific salary details are not provided.

Is this Retail Associate role remote or on-site?

This is an on-site position at the Nike store in Mitsui Outlet Park.

What skills or qualifications are required for this role?

Requirements include a High School diploma or GED (must have or pursuing), ability to perform basic math, effective communication in English, physical ability to stand for extended periods and handle tasks like climbing ladders, and experience in customer service or retail is preferred.

What is the work environment like at Nike Retail?

You'll work in a great team environment with a 'Work Hard. Play Hard' culture, access to the latest Nike products, and commitments to customers and teammates.

What makes a strong candidate for this Back of House Retail Associate role?

Strong candidates are natural leaders and motivators who are passionate about Nike, eager to learn store roles like service, visual presentation, and stockroom, reliable with flexible hours, and experienced in customer service or retail.

Nike

Designs and sells athletic footwear and apparel

About Nike

Nike designs, manufactures, and sells a variety of footwear, apparel, equipment, and accessories aimed at athletes, fitness enthusiasts, and everyday consumers. Their products are created to be stylish and performance-oriented, catering to the needs of a diverse clientele. Nike operates through multiple sales channels, including retail stores, online platforms, and third-party retailers, and enhances its brand image through endorsements from well-known athletes and sports teams. A key aspect of Nike's approach is its membership program, which offers exclusive access to products and content, fostering a deeper connection with consumers. Unlike many competitors, Nike places a strong emphasis on sustainability and corporate responsibility, integrating these values into its operations and product development. The company's goal is to continue growing by creating products that resonate with consumers while promoting positive social and environmental impact.

Beaverton, OregonHeadquarters
1964Year Founded
IPOCompany Stage
Consumer Software, Social Impact, Consumer GoodsIndustries
10,001+Employees

Benefits

Health Insurance
Remote Work Options
Flexible Work Hours

Risks

Emerging sportswear brands increase competition through digital marketing and direct sales.
Rising raw material costs could impact Nike's profit margins.
Consumer backlash over labor practices could harm Nike's brand reputation.

Differentiation

Nike integrates electronics into footwear for active recovery, enhancing product innovation.
The company capitalizes on retro designs, appealing to nostalgic consumers.
Nike's strong brand loyalty is bolstered by high-profile athlete endorsements.

Upsides

Nike's partnership with Oaklands Wolves boosts brand visibility among younger demographics.
Significant investments indicate strong investor confidence in Nike's growth prospects.
Nike's recognition as a socially responsible stock appeals to environmentally conscious investors.

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