Residential Electric Service Technician at Hiller Plumbing, Heating, Cooling & Electrical

Rocky Mount, North Carolina, United States

Hiller Plumbing, Heating, Cooling & Electrical Logo
$50,000 – $70,000Compensation
Mid-level (3 to 4 years)Experience Level
Full TimeJob Type
UnknownVisa
Electrical Services, Home ServicesIndustries

Requirements

  • Journeyman Electrician License (preferred)
  • Minimum 2 years of experience as a residential electrical technician
  • Strong troubleshooting, diagnostic, and repair skills
  • Excellent customer service and communication abilities
  • Ability to operate power tools and electrical testing equipment
  • Clean driving record
  • Ability to pass a background check and drug test
  • High school diploma or equivalent

Responsibilities

  • Troubleshooting, repairing, and replacing residential electrical systems and components
  • Communicating clearly and professionally with customers about their electrical needs
  • Performing routine inspections and preventative maintenance
  • Maintaining a clean and professional appearance, including your work vehicle
  • Ensuring all work meets safety and regulatory standards
  • Accurately completing paperwork and job documentation

Skills

Key technologies and capabilities for this role

Electrical TroubleshootingResidential Electrical RepairElectrical System ReplacementPreventative MaintenanceElectrical InspectionsCustomer CommunicationElectrical Safety StandardsJob Documentation

Questions & Answers

Common questions about this position

What is the salary range for this Residential Electric Service Technician position?

The salary ranges from $50,000 to $70,000+ per year, including base pay plus performance bonuses and commission.

Is this position remote or does it require working in a specific location?

The position is based in Rocky Mount, VA, and involves working in customers' homes as a residential service technician.

What skills and experience are required for this role?

Candidates need a minimum of 2 years of experience as a residential electrical technician, strong troubleshooting, diagnostic, and repair skills, excellent customer service and communication abilities, and the ability to operate power tools and electrical testing equipment. A Journeyman Electrician License is preferred.

What is the company culture like at Wisler Plumbing Heating Cooling and Electric?

The company is family-owned and operated with a supportive team, emphasizing respect, professionalism, job security, and high standards for top-tier professionals.

What benefits are offered for this position?

Benefits include medical, dental, vision coverage, 401(k) with company matching, paid time off and holidays, tuition reimbursement, paid job training, company-provided vehicle, tools, and uniforms, plus employee discounts and overtime pay.

Hiller Plumbing, Heating, Cooling & Electrical

Plumbing, HVAC, and electrical services provider

About Hiller Plumbing, Heating, Cooling & Electrical

Hiller Plumbing, Heating, Cooling & Electrical provides a range of maintenance services for homes and businesses, focusing on plumbing, HVAC, and electrical work. Their services are delivered by skilled technicians who prioritize customer satisfaction, backed by a guarantee that if customers are not happy, the service is free. Hiller stands out from competitors by offering transparent pricing and various financing options, making it easier for clients to afford necessary upgrades. The company operates under a philosophy called WIN5, which aims to benefit customers, employees, the company, communities, and vendors alike. Hiller's goal is to ensure high-quality service and customer loyalty while fostering a positive business environment.

Nashville, TennesseeHeadquarters
1990Year Founded
VENTURE_UNKNOWNCompany Stage
Industrial & ManufacturingIndustries
201-500Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
Life Insurance
Disability Insurance
401(k) Company Match
Paid Vacation
Paid Holidays
Employee Referral Bonus

Risks

Increased competition in the Southeastern US could erode Hiller's market share.
Rising raw material costs may impact profit margins and pricing strategies.
Labor shortages in skilled trades could affect service quality and availability.

Differentiation

Hiller guarantees satisfaction with 'Happy You'll Be or the Service Is Free'.
The company offers transparent, no-surprise pricing to build customer trust.
Hiller's WIN5 philosophy ensures benefits for customers, employees, and communities.

Upsides

Smart home integration offers growth opportunities for Hiller's HVAC and plumbing services.
Demand for energy-efficient systems allows Hiller to promote eco-friendly products.
Subscription-based maintenance services provide steady revenue and customer retention.

Land your dream remote job 3x faster with AI