Reprographics / Office Services Operator at Williams

London, England, United Kingdom

Apply Now

£28,860 – £28,860Compensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Legal Services, Professional Services, Business Support ServicesIndustries

Requirements

Previous Reprographics/Printroom experience is essential, preferably in the Legal sector
Good PC skills with knowledge of Adobe Acrobat, Microsoft Word and Excel
Excellent customer service skills
Able to think outside the box and make decisions if required in the absence of the Senior Account Manager
Able to handle difficult situations well, to act appropriately and know when to escalate to the line manager
Display a ‘can-do’ attitude with an adaptable and flexible approach
Personable and will help out wherever required to get the job done
Team player – not only within their team but also to work with the client’s FM team

Responsibilities

Scan, print and copy documents for the client, making sure work is quality checked and sent back correctly
Printing and finishing complex Litigation documents (‘bibles’) for court
Deal with incoming post: sort and scan everything and e-mail to the relevant departments
Deal with outgoing post via Royal Mail/DX
Book outbound couriers and deal with incoming couriers quickly and efficiently
On occasion, assist with the resetting of meeting rooms, collaboration areas, VC rooms and touchdown workstations and report any issues appropriately
Ambassador style of service, to build relationships and gain awareness of activities within the business that may require additional or expected service
Support colleagues and work as a team in order to achieve the best results for clients
Provide assistance and support to ensure the working environment is clean and tidy
Carry out regular checks of the printer areas in area of responsibility, making sure adequate paper and toner are in MFDs, providing top-ups/replacements when appropriate
Manage stationery stock levels, storage, distribution and replenish stock supplies efficiently
Comply with departmental procedures
Any other like services requested by the Client that can reasonably be assumed as part of the normal operations subject to availability of WL personnel
Report any issues to the Senior Account Manager

Skills

Key technologies and capabilities for this role

ScanningPrintingCopyingDocument FinishingLitigation DocumentsMail SortingPost HandlingCourier BookingCustomer ServiceQuality Checking

Questions & Answers

Common questions about this position

What is the salary for the Reprographics/Office Services Operator role?

The salary is £28,860 per annum, plus company benefits.

Is this position remote or onsite?

The role is fully onsite in London, EC2N 4BQ.

What skills are required for this position?

Previous Reprographics/Printroom experience is essential, preferably in the Legal sector, along with good PC skills in Adobe Acrobat, Microsoft Word and Excel, and excellent customer service skills.

What are the working hours and shifts like?

It's 37.5 hours per week, Monday to Friday, with shifts between 8am and 8pm (7.5 hours each plus 1 hour unpaid break).

What experience makes a strong candidate for this role?

Candidates with previous Reprographics/Printroom experience, especially in the Legal sector, good PC skills including Adobe Acrobat, Word, and Excel, and excellent customer service skills will stand out.