Knowledge of company policies, procedures, and compliance standards
Understanding of production and/or financial performance reporting for the department
Commitment to honesty, integrity, safety, inclusion, diversity, teamwork, speed, agility, innovation, and maintaining a friendly, positive attitude
Adherence to GOLD Member Standards (Greet, Anticipate, Appreciate) and club standards (fast, friendly, full, fresh, clean; grand opening look daily)
Responsibilities
Accurately receive product and support completion of receiving reports (e.g., direct-to-club reports, negative-on-hand reports)
Properly research and annotate receiving reports
Support processing and organization of files, receipts, and outbound shipment paperwork
Maintain dock security, including bag checks, monitoring flow of team members and visitors in/out of receiving and secure areas
Ensure compactors are locked, secured, used only by authorized personnel, and all product is properly accounted for
Safely operate a forklift to receive merchandise accurately according to company process and policy
Ensure received merchandise is properly stored, including standards for organization, cleanliness, safe product placement, product protection, and cold chain
Carry out job functions as assigned, support club policies, ensure safe and positive environment, address/escalate member concerns, deliver service excellence, and work as a team to achieve goals and GOLD club standards