[Remote] Quality Assurance Manager at Humana

The Quality Assurance Manager will develop and implement programs to establish and maintain quality standards for products and services, focusing on the quality of care provided to patients. This role involves collaborating with internal departments and vendor partners to support coding programs, ensuring consistent, compliant, and high-quality medical coding practices through education and process improvement. Key responsibilities include refining policies and methodologies for coding accuracy, leading QA initiatives, designing process improvement strategies, providing training, maintaining communication with stakeholders, making strategic decisions on resource allocation, facilitating cross-functional collaboration, and overseeing virtual team engagement.