Solid knowledge of production process and quality control system at factory
Attention to details and good data analysis skill
Establishes and nurtures critical internal and external partnerships and alliances
Possess strong quality assurance methodology, problem solving and decision making skills
Communication proficiency and organized reporting ability
Responsibilities
Conducts technical audit and identify QC process issue at factory as needed, help supplier to work on the improvement to mitigate quality risk in production aiming to secure on-time delivery and high-quality standard to protect Disney brand
Drives supplier to work on root cause analysis and corrective action; develop, recommend and monitor correction and preventive action in regards to production quality improvement. Review and validate the implementation throughout issue closure
Conducts and carries out onsite inspection for finished products to ensure production quality meets Disney standards
Manage a 3rd party consultant to perform quality assurance inspection for Disney product, monitor and leverage 3rd party consultant’s service to best manage the gating of product’s quality from Disney suppliers
Provides update and reporting out of supplier quality issue and communicate outcome of quality activities to QA manager and project stakeholders
Analyze quality data to identify areas for improvement in factory quality management system
Supports leadership to manage the deliverables of the development of short and long-term quality strategies for managed suppliers, setting priorities, objectives, and action plans to mitigate risk with measurable accountability
Provides quality training to factory for continuous manufacturing process optimization and quality management system improvement
Co-works closely with internal and external partners for quality communication and problem solving, host meeting with cross function teams and build up strong relationships and mutual trust at work
Engages from early design review through sample development from manufacturability perspective, provide QC inputs, suggestions and solutions to internal and external teams to mitigate quality risk in mass production
Travels domestically and internationally to our managed suppliers for quality management tasks
Participates in QA program and/or quality improvement initiatives to reduce finished product rejects/complaints, support management team to achieve supplier quality performance targets and quality improvement goals
Reports out and consults with Manager, QA to make appropriate recommendations and set timetable for improvement and corrections for suppliers
Skills
Quality Assurance
Technical Audit
Root Cause Analysis
Corrective Action
Preventive Action
Onsite Inspection
Supplier Management
Quality Control
QC Process
The Walt Disney Company
Leading producers & providers of entertainment and information