Python Developer

Position Overview

• Location Type: Remote
• Employment Type: Full-time
• Salary: Not specified

Gluo, an Orium Company, is a leading eCommerce agency with over 20 years in the market. We implement ecommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. Additionally, we develop new commerce functionalities from scratch. We specialize in Headless and Composable Commerce. We create flexible, connectable, and scalable stores that enhance your user experience. We’re a remote company based in Mexico, and our team of 100+ brings together strategists, architects, designers, and developers to craft innovative digital experiences.

Gluo is seeking a Support Developer to maintain and optimize Order Management Systems (OMS) and Point of Sale (POS) platforms. In this role, you’ll provide development support, resolve issues, and ensure smooth system operations. Reporting to the Software Development Manager, you’ll work on troubleshooting, maintaining APIs, and implementing improvements to enhance system performance and retail operations.

Responsibilities

• Provide technical support for Order Management System (OMS) and Point of Sale (POS) systems, ensuring smooth operation and minimal downtime.
• Collaborate with software engineering teams to develop and maintain APIs and middleware for seamless system data exchange.
• Track and document support requests and incidents using a ticketing system, ensuring timely resolution and communication with stakeholders.
• Analyze incident trends to identify recurring issues and recommend proactive measures to prevent future occurrences.
• Work closely with software developers to validate changes, conduct regression testing, and ensure new functionalities meet business requirements.
• Provide feedback on system improvements and collaborate on the development of new solutions to enhance retail operations.

Skills and Qualifications

• Experience:
  • 3+ years of experience as a software engineer.
  • Hands-on experience in retail industry operations and commerce data infrastructure.
• Language Skills:
  • Fluent in Spanish (written and verbal).
  • Fluent in English (written and verbal).
• Technical Skills:
  • Proficiency in Python with experience in serverless computing (e.g., AWS Lambda).
  • Familiarity with React is a plus.
  • Expertise in Event-Driven Architecture (EDA).
  • Experience with message brokers (e.g., SQS, Kafka, RabbitMQ, ActiveMQ).
  • Knowledge of OMS (Order Management Systems) and POS (Point of Sale) platforms.
  • Familiarity with CI/CD pipelines and tools like CircleCI or GitHub Actions.
  • Experience with microservices architecture.
  • Experience with real-time data management using event streams.
• Soft Skills:
  • Collaborative and adaptable.
  • Ability to thrive in a flexible and team-oriented environment.
  • Solid foundation in Computer Science fundamentals and Software Engineering principles.
• Bonus:
  • Experience with AWS services for scalable solutions.
  • Knowledge of headless architectures.
  • Knowledge of commerce technologies (e.g., NewStore, Adyen, Avalara, commercetools, Elastic Path).

Application Instructions

• Not specified in the provided job description. Please refer to Gluo's website for application details.

Company Information

Gluo, an Orium Company, is a leading eCommerce agency with over 20 years in the market. We implement ecommerce platforms, payment gateways, search engines, content management systems, ERPs, and CRMs. Additionally, we develop new commerce functionalities from scratch. We specialize in Headless and Composable Commerce. We create flexible, connectable, and scalable stores that enhance your user experience. We’re a remote company based in Mexico, and our team of 100+ brings together strategists, architects, designers, and developers to craft innovative digital experiences.