Project Manager

Remote

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Not SpecifiedCompensation

Mid-level (3 to 4 years), Senior (5 to 8 years)Experience Level

Full TimeJob Type

UnknownVisa

Government Technology, Consulting, Public SectorIndustries

Requirements

Candidates should have 6-8 years of experience as a Project Manager, Delivery Manager, Scrum Master, or Product Manager in a complex software development environment with multiple stakeholders. Previous experience working for the Center for Medicaid Services (CMS) is required. Experience with ticketing systems like Jira and Confluence is ideal, along with a proven ability to lead complex projects, manage milestones, dependencies, and integrations with significant risk, uncertainty, or scale. Experience working with product, design, and engineering teams in a multi-disciplinary environment and familiarity with agile frameworks like scrum, kanban, or SAFe are necessary. Strong organizational skills, attention to detail, and excellent communication abilities are also essential.

Responsibilities

The Project Manager will manage the support of a mid-to-large scale product, working closely with engineers, designers, and government partners to triage issues and create actionable tickets. They will be responsible for tackling Priority One issues, improving system response and support, and building strong relationships with engineers, client stakeholders, and partner vendors. Key duties include managing the sprint process, estimating efforts, triaging incidents, managing expectations, tracking and communicating progress, removing blockers, building stakeholder relationships, coordinating multiple contractor teams, reporting risks and progress, managing team velocity, and continually improving processes. The role also involves understanding team objectives and capabilities to make project priority decisions and resolve issues.

Skills

Project Management

Product Support

Issue Triage

Agile Methodologies

Stakeholder Management

Cloud Infrastructure

Human-Centered Design

User Experience

Problem-Solving

Communication

Nava

Develops software for government service improvement

About Nava

Nava Public Benefit Corporation focuses on improving the delivery of government services through user-friendly software solutions. The company partners with federal, state, and local government agencies to enhance the digital experience for citizens, making services more accessible and effective. Nava's approach involves service design and software development, often resulting in long-term contracts where they provide ongoing support and improvements. They gained initial recognition for their work on HealthCare.gov and have since expanded to other public programs. A key aspect of Nava's operations is its commitment to diversity, equity, and inclusion, ensuring that their workforce reflects the communities they serve. The goal of Nava is to build trust between the government and citizens by transforming how services are delivered, especially during critical times.

Washington, District of ColumbiaHeadquarters

2015Year Founded

$2.1MTotal Funding

DEBT_PPCompany Stage

Government & Public Sector, Social ImpactIndustries

201-500Employees