Product Manager, Trust & Safety at Character.AI

Redwood City, California, United States

Character.AI Logo
$150,000 – $300,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, TechnologyIndustries

Requirements

  • 8+ years of deep consumer product management experience working on open ended product spaces, ideally within the Integrity/Trust and Safety space
  • Product Management Leadership skills (ideally have managed a team of PM’s)
  • Strong track record building and launching successful, high growth Consumer facing B2C products from 0 -> 1 at scale
  • Ability to deliver on product execution focusing on both the short term and long term
  • Strong understanding of AI industry, in terms of competitors and incumbent strategies
  • Nice to Have: Technical degree and/or prior software engineering experience
  • Nice to Have: Experience building products with Voice or App or interfaces
  • Nice to Have: Experience with monetization for consumer subscriptions
  • Nice to Have: Startup experience

Responsibilities

  • Execute on the product vision/ideation, collaborate on strategy, and implementation of ambiguous and open ended product experiences that utilize the cutting-edge capabilities of our current and future models
  • Collaborate with users, engineering, design, community, and marketing to bring cutting-edge AI applications into the best product experience
  • Partner with data science to test and measure quality of the product experience, set clear goals, tune safety classifiers, and hold the team accountable
  • Drive cross-functional product deployment, release coordination, and product improvement for safe experiences within the product and for 3rd party partners

Skills

Product Management
Trust and Safety
AI Product Development
Data Science
Safety Classifiers
Consumer Products
B2C Products
Cross-functional Collaboration
Product Strategy
Product Execution

Character.AI

AI platform for creating virtual characters

About Character.AI

Character AI provides a platform that allows users to create and manage virtual characters with distinct personalities. These characters can engage with users in a realistic way, enhancing interactions in various digital settings. The platform is utilized by game developers to create immersive characters that improve gameplay, and by businesses to develop virtual customer service agents that offer a more personalized experience compared to traditional automated systems. Character AI differentiates itself from competitors by focusing on the depth of personality and engagement of its virtual characters. The company aims to capitalize on the growing AI market, providing continuous access to its platform through a subscription or licensing model, which supports its goal of expanding its client base and enhancing digital interactions.

Menlo Park, CaliforniaHeadquarters
2021Year Founded
$145.9MTotal Funding
SERIES_ACompany Stage
Consumer Software, AI & Machine Learning, GamingIndustries
51-200Employees

Risks

Legal issues arise from harmful chatbot interactions, impacting company reputation.
AI companions risk contributing to radicalization among young men.
Competitive price dumping in AI model sales threatens profit margins.

Differentiation

Character.AI offers unique virtual characters with distinct personalities for user interaction.
The platform supports diverse applications, from gaming to customer service enhancement.
Character.AI's technology enables realistic and engaging digital interactions.

Upsides

Character.AI benefits from the growing AI market, projected to reach $190.61 billion by 2025.
Google's acquisition highlights Character.AI's cost-efficient AI model operations.
The platform's subscription model ensures steady revenue and continuous client access.

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