Trust & Safety Agent
WhatNotSalary not specified
Full Time
Entry Level & New Grad, Junior (1 to 2 years)
$150,000 – $300,000Compensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
AI, TechnologyIndustries
Requirements
- 8+ years of deep consumer product management experience working on open ended product spaces, ideally within the Integrity/Trust and Safety space
- Product Management Leadership skills (ideally have managed a team of PM’s)
- Strong track record building and launching successful, high growth Consumer facing B2C products from 0 -> 1 at scale
- Ability to deliver on product execution focusing on both the short term and long term
- Strong understanding of AI industry, in terms of competitors and incumbent strategies
- Nice to Have: Technical degree and/or prior software engineering experience
- Nice to Have: Experience building products with Voice or App or interfaces
- Nice to Have: Experience with monetization for consumer subscriptions
- Nice to Have: Startup experience
Responsibilities
- Execute on the product vision/ideation, collaborate on strategy, and implementation of ambiguous and open ended product experiences that utilize the cutting-edge capabilities of our current and future models
- Collaborate with users, engineering, design, community, and marketing to bring cutting-edge AI applications into the best product experience
- Partner with data science to test and measure quality of the product experience, set clear goals, tune safety classifiers, and hold the team accountable
- Drive cross-functional product deployment, release coordination, and product improvement for safe experiences within the product and for 3rd party partners
Skills
Key technologies and capabilities for this role
Questions & Answers
Common questions about this position
What is the salary range for the Product Manager, Trust & Safety role?
The salary range is $150K - $300K.
Is this a remote position or does it require office work?
This information is not specified in the job description.
What are the key requirements for this Product Manager role?
Candidates need 8+ years of deep consumer product management experience in open-ended product spaces, ideally in Integrity/Trust and Safety, product management leadership skills with experience managing PM teams, and a strong track record building and launching high-growth B2C products from 0 to 1 at scale.
What is the company culture like at Character.AI?
Character.AI values diversity, welcomes applicants from all backgrounds, and as an equal opportunity employer upholds non-discrimination. The company fosters an innovative environment focused on empowering people through interactive entertainment and shaping the future of Consumer AI.
What makes a strong candidate for this Product Manager position?
Strong candidates have 8+ years in consumer PM with Trust & Safety experience, leadership managing PM teams, success launching B2C products at scale, and a strong understanding of the AI industry. Nice-to-haves include a technical degree, software engineering experience, startup background, and experience with voice/app interfaces or monetization.
Character.AI
AI platform for creating virtual characters
About Character.AI
Character AI provides a platform that allows users to create and manage virtual characters with distinct personalities. These characters can engage with users in a realistic way, enhancing interactions in various digital settings. The platform is utilized by game developers to create immersive characters that improve gameplay, and by businesses to develop virtual customer service agents that offer a more personalized experience compared to traditional automated systems. Character AI differentiates itself from competitors by focusing on the depth of personality and engagement of its virtual characters. The company aims to capitalize on the growing AI market, providing continuous access to its platform through a subscription or licensing model, which supports its goal of expanding its client base and enhancing digital interactions.
Menlo Park, CaliforniaHeadquarters
2021Year Founded
$145.9MTotal Funding
SERIES_ACompany Stage
Consumer Software, AI & Machine Learning, GamingIndustries
51-200Employees