[Remote] Product Manager, Seller Tools at eBay

Oregon, United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Demonstrated success as a product manager or similar role working with small business ecommerce and or point of sale tools
Expertise at customer, operations, and workflow research and past examples of creating new customer value
4 or more years of product management experience, including subject matter expertise in small business products and services, both within the United States and internationally
Solid understanding of customer onboarding and retention strategies in an international SMB market
Ability to engage in technical discussions and collaborations with design, engineering and operations teams
Ability to coach and guide cross-functional teams without supervisory responsibility and work in a collaborative environment

Responsibilities

Improve the core product experience for sellers by focusing on tools and services that enable them to grow and operate their business, including improvements for in-store solutions
Build strategies for these products that are competitive, cost-effective, and serve domestic and international customers’ needs either directly, or through partnerships
Determine customer needs through direct interactions, qualitative research, and statistical analysis
Partner with cross-functional teams of developers, marketing, design, operations, and sales professionals to launch, optimize, and innovate on TCGplayer’s seller tools
Define and own the product vision and strategy, measuring and achieving ambitious goals, regardless of temporary setbacks
Serve as subject matter expert on small business hobby and collectible sellers’ practices, operations, and paths to long-term success

Skills

eBay

Global online marketplace for buying and selling

About eBay

eBay is an online marketplace where individuals and businesses can buy and sell a wide range of products, including electronics, fashion, and collectibles. Users can list items for auction or use the 'Buy It Now' option for immediate purchases. eBay stands out from competitors with its vast selection, user-friendly interface, and strong buyer and seller protections, including free shipping on many items. The company's goal is to facilitate seamless transactions while generating revenue through transaction fees, advertising, and subscription services.

San Jose, CaliforniaHeadquarters

1995Year Founded

$6.5MTotal Funding

IPOCompany Stage

Consumer Software, Consumer GoodsIndustries

10,001+Employees

Benefits

Health Insurance

401(k) Company Match

Paid Vacation

Parental Leave

Risks

Niche e-commerce platforms like StockX and Poshmark may draw away eBay's customers.

Social media platforms with shopping features could divert traffic from eBay.

Direct-to-consumer brands bypassing marketplaces may reduce eBay's seller base.

Differentiation

eBay offers a unique auction-style listing alongside 'Buy It Now' options.

The platform provides robust buyer and seller protections, enhancing trust in transactions.

eBay's vast product selection includes new, refurbished, and second-hand items.

Upsides

eBay's acquisition of GSI Commerce strengthens its position as a global commerce partner.

The rise of social commerce offers eBay opportunities to integrate social shopping features.

Increased focus on sustainability aligns with eBay's refurbished and second-hand product categories.

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