[Remote] Product Manager, AI at Pair Team

United States

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Not SpecifiedCompensation

N/AExperience Level

N/AJob Type

Not SpecifiedVisa

N/AIndustries

Requirements

Proven track record shipping and iterating on AI or consumer-facing conversational products
Deep familiarity with LLM-based product development, prompt engineering, multi-agent orchestration, and evaluation frameworks
Experience defining product strategy and success metrics for early-stage, ambiguous problem spaces
Data-driven, first-principles thinker who thrives in high-velocity, cross-functional environments
Collaborative leader with a strong sense of ownership and a deep personal connection to the mission

Responsibilities

Design and deploy multi-agent systems that support care coordination and patient engagement at scale
Develop the “taste” behind agentic engagement—how our agents communicate, reason, and collaborate with human care teams
Iterate on the agent ↔ care team interface, defining the user experience for human-in-the-loop collaboration within our core platform
Prototype and pilot new LLM use cases to accelerate Pair’s impact, from intake to outreach to ongoing member management
Own internal data labeling and eval products, including tooling, workflows, and partner integrations
Manage LLM operations—trace annotation, eval development, model monitoring, and human feedback loops
Collaborate cross-functionally with engineering, clinical ops, and design to translate complex real-world workflows into scalable AI systems

Skills

Pair Team

Connects vulnerable patients with local care teams

About Pair Team

Pair Team connects vulnerable patients with local care teams that provide physical, mental, and social services. They achieve this by partnering with large healthcare providers, hospitals, health systems, municipalities, shelters, and social support services. The company focuses on whole-person care, offering their services for free to patients by coordinating resources across their partner network. This model is funded through the Enhanced Care Management benefit of Medi-Cal, ensuring no cost to patients. Additionally, Pair Team compensates community partners for their involvement in patient care, creating a revenue stream for these organizations. They also provide extra support like virtual urgent care, free grocery delivery, and housing navigation, which enhances patient care and eases the workload for healthcare staff. Pair Team stands out by specifically targeting vulnerable populations and collaborating closely with community organizations to deliver comprehensive care.

San Francisco, CaliforniaHeadquarters

2019Year Founded

$18.5MTotal Funding

SERIES_ACompany Stage

Social Impact, HealthcareIndustries

51-200Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Flexible Vacation Policy

401(k) Retirement Plan

Phone/Internet Stipend

Risks

Over-reliance on Medi-Cal funding poses financial risks with policy changes.

Rapid expansion may strain operational capabilities and affect service quality.

AI integration could lead to data privacy concerns and regulatory challenges.

Differentiation

Pair Team integrates social support services into healthcare for vulnerable communities.

They offer a tech-enabled care team model for safety-net primary care systems.

Pair Team provides whole-person care as a free service to patients.

Upsides

Recent $9M funding will help expand Pair Team's network and scale operations.

CalAIM initiative offers significant opportunities for Pair Team's service expansion.

Appointment of Nate Favini as CMO could drive innovation in clinical services.

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