Product Manager

About doola

doola is a dynamic company committed to simplifying the complexities of business formation, payment setup, compliance, taxes, and more. We empower entrepreneurs and businesses of all sizes to navigate the intricate landscape of financial and regulatory requirements with ease, allowing them to focus on what truly matters - building and growing their ventures.

About the Role

Product management is one of the hardest jobs to define in any organization, partially because it's different in every company. At doola, we define the job of a product manager as follows: help your team (and company) ship the right product to your users. If you love sitting at the intersection of UX, Tech, and Business, then this role is for you. If you love spending your time on the highest priority things to help your team, then this role is for you. If you understand the tricky balance between getting it right and getting it out the door, with a bias for completion and action, then this role is for you.

Do you remember the thrill and further delight that you got from solving your first problems by building a solution to them? The feeling you got when you saw it was working? We want to deliver that to our users when they start their business but in a very streamlined and straightforward interface. We want to create the infrastructure that allows business owners to launch their company seamlessly. And also operate it hassle-free while keeping it compliant. This includes setting up a bank account for them using doola Banking and handling their taxes and compliances to keep their business compliant year-over-year. Today, the infrastructure and services are in our hands to build these software layers, and we have the demand from customers blowing us out of the water, but we need a great product manager to help us deliver on this promise.

You'll build new UI and platform components that span our full stack of technologies and front-end browser, including our Dashboard for our customers, our Admin for our internal team, doola Money, and more.

We are a fast-paced, early-stage startup with a massive opportunity for the taking. This is not a structured, slow-paced environment. Each day, we're facing new initiatives and opportunities. Rome wasn't built in a day, but they were laying bricks every hour; with our global team, so are we.

We aren't a team that accomplishes goals by way of micro-managing. We're a team of self-starters who can take unclear initiatives and run with them.

Here at doola, no questions or thoughts are considered off-limits. Everything we do is centered on delivering value to our customers.

We are a global team working from multiple corners of the world. Our style is a hybrid of asynchronous and synchronous communication.

Trust is a critical component of who we are and what we do - both with each other as team members and, of course, with our customers.

Key Responsibilities

• You'll work with our Product, Engineering, and Design teams to prioritize backlogs and scope new work to be done.
• You'll help prioritize what new product features we need to build from start to finish through conception, research, implementation, and maintenance.
• You'll help gather customer feedback to improve performance and reliability or polish existing features.
• You'll build internal tools to support simplicity and productivity for the whole team. Internal tools might include working with our backend engineers to create a microservice to help our customer experience team to be able to remove or add extra services to a company's account.

Skills and Qualifications

• A thoughtful problem-solver: For you, problem-solving starts with a clear and accurate understanding of the context. You can decompose tricky problems and work towards a clean solution by yourself or with teammates. You're comfortable asking for help when you get stuck.
• You like FinTech: We are not a formation service; we're a fintech company. You are interested in the rapidly growing industry of B2B finance.