Product Manager 1 at Comcast

Philadelphia, Pennsylvania, United States

Comcast Logo
Not SpecifiedCompensation
Junior (1 to 2 years)Experience Level
Full TimeJob Type
UnknownVisa
Telecommunications, TechnologyIndustries

Requirements

  • Bachelor's Degree (preferred; or combination of coursework and experience)
  • Skills in Customer Experience (CX), Product Development, Product Management
  • Ability to exercise independent judgment and discretion in matters of significance
  • Regular, consistent and punctual attendance; ability to work nights, weekends, variable schedules, and overtime as necessary

Responsibilities

  • Internalizes and represents the Voice of the customer throughout the product lifecycle
  • Performs competitive analysis and conducts market research
  • Teams with product development to deliver high quality products on time
  • Participates in the strategic planning for enhancements to product content, pricing, packaging and features
  • Assists in budgeting and variance analysis of product's unit and financial performance, identifying opportunities and risks
  • Concisely communicates trends, opportunities and risks; develops and defends POV for product features/benefits
  • Conducts feasibility assessments and capability gap analysis (what is wanted vs. what is attainable)
  • Understands and applies Operating Principles; owns the customer experience; knows products and services; wins as a team; participates in Net Promoter System; drives results and growth; supports inclusion; does what's right for stakeholders
  • Other duties and responsibilities as assigned

Skills

Key technologies and capabilities for this role

Product ManagementUCaaSCustomer JourneyMarket ResearchCompetitive AnalysisStrategic PlanningBudgetingVariance AnalysisPricingPackaging

Questions & Answers

Common questions about this position

Is this a remote position or does it require office work?

This information is not specified in the job description.

What are the key responsibilities of this Product Manager role?

The role involves defining the customer journey for new features on the Comcast Business UCaaS platform, managing product lifecycle, conducting market research and competitive analysis, participating in strategic planning for product enhancements, and assisting in budgeting and performance analysis.

What is the salary or compensation for this position?

This information is not specified in the job description.

What is the company culture like at Comcast Business?

The culture emphasizes understanding operating principles, owning the customer experience, being enthusiastic learners and advocates of technology, winning as a team, participating in the Net Promoter System, driving results and growth, and supporting inclusion.

What makes a strong candidate for this Product Manager position?

Strong candidates should demonstrate the ability to internalize the voice of the customer, conduct competitive analysis and market research, exercise independent judgment, and align with Comcast's operating principles like customer focus, teamwork, and driving results.

Comcast

Comcast Corporation is a global media and technology company.

About Comcast

Philadelphia, PennsylvaniaHeadquarters
1963Year Founded
$42.3MTotal Funding
IPOCompany Stage
10,001+Employees

Benefits

Health Insurance
Dental Insurance
Vision Insurance
401(k) Company Match
Paid Vacation
Paid Parental Leave
Tuition Reimbursement
Unlimited Paid Time Off

Risks

Competition from streaming services impacts Comcast's traditional cable TV business.
5G technology enables new competitors in the broadband market, threatening Comcast's market share.
Consumer scrutiny of data caps and pricing could lead to reputational damage.

Differentiation

Comcast's acquisition of Nitel enhances its managed services offerings in the enterprise sector.
Comcast's digital equity grants highlight its commitment to corporate social responsibility.
Comcast's involvement in rural broadband initiatives opens new markets and customer bases.

Upsides

Comcast's $150M investment in Rio Rancho boosts internet speed and connectivity.
Transform Wealth LLC's investment indicates confidence in Comcast's financial health.
Comcast's expansion efforts could lead to increased customer satisfaction and retention.

Land your dream remote job 3x faster with AI