Product Designer, Senior Associate at Capital One

McLean, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Banking, TechnologyIndustries

Requirements

  • At least 2 years of experience in a Product Design role
  • At least 2 years of experience with design and prototyping tools such as Figma
  • Strong portfolio demonstrating process, results, and impact
  • Preferred Qualifications
  • Experience working with an established design system
  • Experience collaborating with product, tech, and business partners
  • Experience working in heavily regulated, data heavy problem spaces

Responsibilities

  • Leverage strong understanding of product design and skills across interaction, visual, and service design to elevate the quality and maturity of the design practice, using appropriate tools, platforms, frameworks, and design systems to create artifacts such as journey maps, blueprints, high-fidelity designs, and prototypes in collaboration with cross-functional partners
  • Use data, research insights, and creative problem-solving to support customer-centered design decisions across projects
  • Understand product, processes, and partner goals to recognize and bridge gaps between customer-centered solutions and business needs
  • Work with team and partners to gather feedback, understand tech and data capabilities and emerging technologies to inform work and navigate technical limitations
  • Build relationships with cross-functional partners, identify opportunities to collaborate, incorporate diverse perspectives to elevate project work, and build trust
  • Present work to diverse audiences using a human-centered approach, incorporating meaningful evidence and effectively articulating decisions

Skills

Key technologies and capabilities for this role

Product DesignInteraction DesignVisual DesignService DesignJourney MapsBlueprintsHigh-Fidelity DesignsPrototypesDesign SystemsHuman-Centered DesignResearch InsightsFigmaSketch

Questions & Answers

Common questions about this position

What is the salary range for this Product Designer role?

The minimum and maximum full-time annual salaries for this role are listed below by location, but the specific figures are not provided in the job description.

Is this Product Designer position remote or office-based?

This information is not specified in the job description.

What are the basic qualifications for this role?

The basic qualifications include at least 2 years of experience in a Product Design role and at least 2 years of experience with design and prototyping tools such as Figma.

What is the culture like on the Experience Design team at Capital One?

The team champions a thriving environment of collaboration, authenticity, and healthy critique, honoring diversity of thought, creating a culture of belonging, and elevating one another.

What makes a strong candidate for this Product Designer position?

The ideal candidate has a strong portfolio demonstrating their process, results, and impact, along with preferred experience working with an established design system, collaborating with product, tech, and business partners, and in heavily regulated, data-heavy problem spaces.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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