Product Designer at Front

Paris, Île-de-France, France

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Not SpecifiedCompensation

Mid-level (3 to 4 years)Experience Level

Full TimeJob Type

UnknownVisa

SaaS, Technology, Customer ServiceIndustries

Requirements

Experience building and shipping world-class products across various platforms
A portfolio of projects that display an understanding of the design process, refined UX and UI skills, and holistic system thinking
Experience working with, building and maintaining clean design system documentation
Low ego and an eagerness to give and receive constructive feedback in a transparent work environment
Collaborative approach and belief that the best products are built through a partnership with Product, Design, and Engineering
Strong communication skills and the ability to articulate your design decisions and how they relate to the problem you’re solving
Deep empathy for users and a passion for solving their collaboration problems
Strong English language proficiency in both verbal and written communication
Experience with SaaS, B2B or other complex technical systems (plus)
Experience with AI products (plus)
Ability to work hybrid in Paris office on Tuesdays and Thursdays

Responsibilities

Work on features that empower administrators to set up and manage Front for their teams, including AI-powered experiences and automation, to help all users deliver exceptional service to their customers
Help execute on and evolve the design system by designing, refining, and documenting intuitive and robust components
Design product experiences across various platforms including web, desktop, and mobile
Collaborate closely with Product Managers and Engineers to define project requirements and deliver impactful design solutions
Understand and represent users in product decisions with cross-functional peers during tradeoff, timeline, and experience discussions
Design and communicate your vision to the team using mock-ups, documentation, and prototypes
Impact business goals through effective and efficient development of design solutions
Participate in and shape the design team’s culture

Skills

Product Design

Interaction Design

Visual Design

Design System

UI Components

Prototyping

Front

Communication hub for customer relationship management

About Front

Front is a communication hub that helps businesses improve their customer relationships by providing tools for quick and personal responses to inquiries. It organizes messages from various channels, enhances team collaboration, and improves response times, making it especially useful for industries like professional services and B2B technology. The company operates on a subscription-based model, allowing it to offer scalable solutions for both small and large businesses. Front's goal is to empower companies to enhance their customer interactions through efficient communication.

San Francisco, CaliforniaHeadquarters

2014Year Founded

$197.8MTotal Funding

SERIES_DCompany Stage

Consulting, Enterprise SoftwareIndustries

201-500Employees

Benefits

Competitive compensation - We offer compensation that matches the top talent we hire

Healthcare - We take care of your premiums for medical, dental, and vision

Flexible PTO - Take time to recharge so you can bring your best self to work

401(K) - Invest in your future by saving for retirement

Parental leave - Paid time off for birthing and non-birthing parents alike

Volunteer time off - Take time to give back to our communities

Commuter benefits - Flexible options to make getting to work a little easier

Wellness benefits - We help you prioritize your physical and mental wellness

Risks

Integration with Tai Software may face operational inefficiencies if not managed well.

Cultural clashes from Idiomatic acquisition could affect employee morale and productivity.

Public bug bounty program might expose vulnerabilities if not properly managed.

Differentiation

Front integrates AI to enhance customer insights and personalize communications.

The platform supports diverse industries, from financial services to travel.

Front's subscription model offers scalable solutions for businesses of all sizes.

Upsides

Acquisition of Idiomatic enhances AI capabilities for customer conversation insights.

Partnership with Tai Software boosts operations in the freight broker industry.

Series D funding at $1.7B valuation strengthens financial position and growth potential.

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