Product Design Lead, Enterprise at Glean

Palo Alto, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

AI, SaaS, Enterprise SoftwareIndustries

Requirements

12+ years in product design, including 3+ years leading enterprise B2B SaaS design at director/principal level
Deep experience building admin consoles, permission systems, and governance tools for Fortune 500 companies — handling millions of users, complex org hierarchies, and sophisticated security requirements
Strong understanding of user authentication, permission models, auditing/compliance, data governance, and deployment models
Portfolio: Sophisticated B2B products with complex IA, workflows, and data visualization that balance powerful functionality with intuitive usability — proven ability to design for and demo to diverse personas (IT admins, security, compliance, executives)
Leadership & impact: experience mentoring senior designers while remaining hands-on

Responsibilities

Lead enterprise admin & governance design for Glean's AI platform, partnering with product and engineering leads to deliver exceptional experiences for IT administrators managing deployments at scale
Design sophisticated control systems including permission inheritance across 100+ data sources, RBAC, data loss prevention, and AI governance (usage policies, model controls, content moderation)
Create intuitive interfaces for complex workflows: deployment configuration, SSO/authentication, API management, audit logs, compliance dashboards, usage analytics, and consumption-based billing
Partner with Fortune 500 IT teams to understand security requirements, compliance needs (SOC 2, HIPAA, GDPR), and translate operational workflows into scalable design solutions
Build executive-facing experiences including analytics dashboards that surface AI adoption patterns and ROI, plus compelling demos that resonate with CIOs, CISOs, and IT decision-makers
Drive rapid enterprise adoption through scalable onboarding flows for organizations with tens of thousands of employees, reducing time-to-value and accelerating deployment
Shape design strategy for diverse deployment configurations while maintaining consistency across deployments

Skills

Key technologies and capabilities for this role

Product DesignEnterprise DesignB2B SaaSAdmin Console DesignSecurity FeaturesCompliance ToolsGovernance DesignUI/UX DesignAI Platform Design

Questions & Answers

Common questions about this position

What are the main responsibilities of the Product Design Lead role?

You will lead enterprise admin and governance design, create intuitive interfaces for complex workflows like permission systems and compliance dashboards, partner with Fortune 500 IT teams, and build executive-facing analytics and demos.

What expertise is required for this position?

The role requires deep B2B SaaS expertise, a sophisticated understanding of enterprise requirements, and the ability to design complex admin experiences that are powerful and easy to use for IT admins, security teams, and compliance officers.

Is this role remote or office-based?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What makes a strong candidate for this Product Design Lead position?

A strong candidate has highly experienced principal-level design skills in B2B SaaS, expertise in enterprise admin tools like RBAC and compliance (SOC 2, HIPAA, GDPR), and experience partnering with Fortune 500 IT teams to design scalable solutions.

Glean

AI-powered search tool for workplace productivity

About Glean

Glean enhances workplace productivity by providing an AI-powered search tool that works across all applications within a company. This tool utilizes deep learning-based Language Models to understand natural language queries, allowing users to find information more easily. It continuously learns from the specific language and context of a company, improving the relevance of search results without manual adjustments. Additionally, Glean offers a chat assistant that can analyze and summarize information from various company documents and conversations, further increasing efficiency. Unlike many competitors, Glean's focus on natural language processing and its ability to adapt to a company's unique context set it apart. The goal of Glean is to streamline information retrieval in the workplace, making it accessible and efficient for all types of organizations, from startups to large enterprises.

Palo Alto, CaliforniaHeadquarters

2019Year Founded

$637.1MTotal Funding

SERIES_ECompany Stage

Enterprise Software, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Healthcare - Happy and healthy go together. We cover medical, dental, and vision for you and yours.

Competitive compensation - Have a real stake in your job and your future with competitive stock options.

401(k) - We make it easy to save for the future today by contributing to a 401k.

Flexible work - We work 3 days a week in the office, though we believe in folks working where they can be most effective.

Company events - We work hard and play hard - from weekly happy hours to our annual company retreat.

Unlimited PTO - Flexible hours, PTO, company-wide summer and winter break shutdown

Transparent culture - By default we keep things open and accessible so we can make better decisions together, faster.

Learning and development - We offer a learning stipend to help you grow and achieve your goals.

Free meals - With lunch and dinner options every day, no need to work while you’re hungry.

Risks

Inflated valuations in AI could lead to financial instability for Glean.

Competition from tech giants like Microsoft and Amazon pressures Glean's market share.

Opening a new office in Bengaluru may strain resources and impact operational efficiency.

Differentiation

Glean uses AI to enhance workplace productivity with a unique search tool.

The platform integrates with enterprise data, providing personalized, context-aware search results.

Glean's AI assistant offers analyses and summaries, reducing time spent on information retrieval.

Upsides

Glean's $260M funding round doubled its valuation to $4.6 billion in 2023.

The rise of hybrid work models increases demand for Glean's seamless information retrieval tools.

Growing data privacy emphasis allows Glean to offer robust, compliant data hosting options.

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