Member Support Agent - Part Time
Omada HealthSalary not specified
Part Time
Entry Level & New Grad
Not SpecifiedCompensation
Entry Level & New GradExperience Level
Part TimeJob Type
UnknownVisa
Retail, Grocery, WholesaleIndustries
Requirements
- Product knowledge of fresh fruits and vegetables
- Customer service skills
- Ability to maintain company quality standards for produce
- Understanding of production and financial performance reporting
- Commitment to club policies, procedures, and compliance
- Ability to work part-time onsite
Responsibilities
- Sort fresh fruits and vegetables
- Display fresh fruits and vegetables
- Remove fresh fruits and vegetables
- Replenish fresh fruits and vegetables in the produce department
- Provide assistance to Members through product knowledge and customer service
- Maintain the overall environment of the produce department
- Ensure all produce meets or exceeds company quality standards
- Carry out job functions and responsibilities as assigned
- Act with honesty and integrity, address and escalate member concerns
- Ensure a safe and positive environment for members and team
- Embrace inclusion, diversity, collaboration, and respect
- Work as a team to achieve goals with speed, agility, innovation, and adaptation
- Maintain a friendly and positive attitude
- Deliver service excellence through all points of contact
- Resolve and deescalate member concerns
- Commit daily to GOLD Member Standards (Greet, Anticipate, Appreciate - GAA)
- Uphold Fast, Friendly, Full, Fresh, Clean standards
- Deliver GOLD club standards daily as a team
- Maintain Grand Opening look daily with commitment and pride
- Maintain visible, accurate signage
- Keep club clean and organized, inside and out
- Access and read department production and financial performance reports
- Recognize the business impact of consistent execution
Skills
Customer Service
Produce Handling
Stocking
Inventory Replenishment
Quality Control
Product Knowledge
BJ's Wholesale Club
About BJ's Wholesale Club
N/AHeadquarters
N/AYear Founded
N/ACompany Stage