Processor I, DNA (Temp-To-Hire) at Collectors

Santa Ana, California, United States

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Not SpecifiedCompensation

Entry Level & New GradExperience Level

Full TimeJob Type

UnknownVisa

Collectibles, AuthenticationIndustries

Requirements

Effective problem solver with the ability to make decisions based on data collected and company policies/procedures
Excellent interpersonal and interdepartmental communication skills; can communicate clearly and intelligently with other departments and others outside of the organization, and has a desire and willingness to work with others
Ability to follow policies and procedures set forth by the company, as well as follow directions and take management feedback
Display willingness to make decisions correctly and appropriately upon each situation using common sense and additional training
Ability to multitask, manage time, work under pressure, and prioritize work efficiently in a fast-paced environment
Strong attention to detail and accuracy
High school diploma (or equivalent) required and some college is preferred
Knowledge of all types of sports and non-sports players and cards is preferred
Proficient in Microsoft programs such as Excel, Word, Access, and Picture Editor; with an aptitude to learn and understand company software
Physical ability: Bending and twisting (neck/waist, squatting), computer use (typing, mouse work, sitting/looking at screen for long periods), regular hand use, ability to hear alarms

Responsibilities

Handle delicate and potentially high-value collectibles with the utmost care and attention
Create package numbers for, scan, and sticker all incoming packages and keep all packages in order
Organize receiving shelf and submissions based on shipping dates, shows, and priorities
Open, separate, count, and check items in each submission
Verify service type with payment and verify its eligibility
Identify and classify items correctly
Enter items into the grading system
Create Excel spreadsheets for all take-home and show submissions
Work with the Sales Department for orders that have special deals and/or pricing
Maintain color sticker inventory
Research signers and cards by means of trade magazines, books, and the internet in order to enter item information accurately
Keep the leadership team aware of all receiving system errors and/or issues and provide feedback regarding procedures and new program deployments
Contact customers via email, mail, and phone to quickly resolve problem orders
Support the rest of the processing, sealing, authentication, sales, shipping teams, and Ops Manager with other duties and projects as assigned
Some travel to national events may be required

Skills

Excel

data entry

inventory management

customer service

package processing

item classification

grading system

Collectors

Authenticates and grades collectibles items

About Collectors

Collectors.com specializes in the authentication and grading of valuable collectibles, including coins, sports cards, and memorabilia. The company assesses the condition and authenticity of these items, which is essential for determining their market value. Using advanced technologies like computer vision and machine learning, Collectors.com automates the grading process, enhancing both speed and accuracy. This service is crucial for individual collectors, dealers, and investors who want to ensure the quality of their items. Unlike many competitors, Collectors.com not only provides grading services but also offers a subscription model for access to valuable data insights on collectible prices and trends. The company's goal is to support the growing demand for collectible authentication while ensuring employee well-being through competitive benefits.

Santa Ana, CaliforniaHeadquarters

1986Year Founded

$100MTotal Funding

POST_IPO_DEBTCompany Stage

Data & Analytics, AI & Machine LearningIndustries

501-1,000Employees

Benefits

Health Insurance

401(K) Company Match

Paid Vacation

Paid Holidays

Employee Discounts

Flexible Work Hours

Fun Working Environment

Risks

Rising competition from Beckett Grading Services threatens market share.

Counterfeit collectibles pose a threat to Collectors' credibility.

Economic downturns may reduce demand for Collectors' services.

Differentiation

Collectors integrates AI and machine learning for precise grading and authentication.

Partnerships with eBay and GameStop enhance Collectors' market reach and service offerings.

Collectors offers a comprehensive marketplace with grading, vaulting, and selling services.

Upsides

Increased interest in digital collectibles boosts demand for authentication services.

Fractional ownership trends create new opportunities for grading and authentication.

Growing popularity of online marketplaces expands Collectors' service reach.

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