Privacy & Security Communications at OpenAI

San Francisco, California, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Artificial Intelligence, TechnologyIndustries

Requirements

10+ years of professional communications experience in cybersecurity and/or enterprise technology (breach response, vulnerability disclosure, ransomware, misuse scenarios)
A strong track record of collaborating with security leadership, engineers, and legal teams on sensitive and evolving matters
Strong intuition for regulatory expectations and enterprise customer trust requirements
Ability to translate complex and nuanced technical issues into concise narratives for broad audiences
Calm, clear decision-making in high-pressure or incomplete-information situations
You view security and privacy as foundational to product quality and user trust
You bring strong judgment, accountability, and composure to urgent situations
You enjoy helping teams communicate openly about lessons learned and continuous improvement
You are motivated by building long-term trust in transformative technologies
You see opportunity in explaining how AI can be powerful while still protecting people

Responsibilities

Lead external communications for privacy and security across both consumer and enterprise products — including incident disclosure and response
Build trust by proactively highlighting our safeguards and continuous improvements in security and data governance
Develop simple, effective education campaigns that help users understand how to protect their data and use AI responsibly
Partner closely with Security, Legal, Policy, and Product teams to anticipate emerging risks and shape response strategies
Craft precise and candid materials including statements, FAQs, backgrounders, and reports
Support and prepare internal security experts as spokespeople; help elevate voices across the security organization
Strengthen relationships with journalists focused on cybersecurity, privacy, enterprise trust, and AI risk

Skills

Communications Strategy

Media Relations

Security Communications

Privacy Communications

Crisis Communications

Influencer Relations

Technical Writing

AI Safety

Brand Positioning

OpenAI

Develops safe and beneficial AI technologies

About OpenAI

OpenAI develops and deploys artificial intelligence technologies aimed at benefiting humanity. The company creates advanced AI models capable of performing various tasks, such as automating processes and enhancing creativity. OpenAI's products, like Sora, allow users to generate videos from text descriptions, showcasing the versatility of its AI applications. Unlike many competitors, OpenAI operates under a capped profit model, which limits the profits it can make and ensures that excess earnings are redistributed to maximize the social benefits of AI. This commitment to safety and ethical considerations is central to its mission of ensuring that artificial general intelligence (AGI) serves all of humanity.

San Francisco, CaliforniaHeadquarters

2015Year Founded

$18,433.2MTotal Funding

LATE_VCCompany Stage

AI & Machine LearningIndustries

1,001-5,000Employees

Benefits

Health insurance

Dental and vision insurance

Flexible spending account for healthcare and dependent care

Mental healthcare service

Fertility treatment coverage

401(k) with generous matching

20-week paid parental leave

Life insurance (complimentary)

AD&D insurance (complimentary)

Short-term/long-term disability insurance (complimentary)

Optional buy-up life insurance

Flexible work hours and unlimited paid time off (we encourage 4+ weeks per year)

Annual learning & development stipend

Regular team happy hours and outings

Daily catered lunch and dinner

Travel to domestic conferences

Risks

Elon Musk's legal battle may pose financial and reputational challenges for OpenAI.

Customizable ChatGPT personas could lead to privacy and ethical concerns.

Competitors like Anthropic raising capital may intensify market competition.

Differentiation

OpenAI's capped profit model prioritizes ethical AI development over unlimited profit.

OpenAI's AI models, like Sora, offer unique video creation from text descriptions.

OpenAI's focus on AGI aims to create AI systems smarter than humans.

Upsides

OpenAI's $6.6 billion funding boosts its AI research and computational capacity.

Customizable ChatGPT personas enhance user engagement and satisfaction.

OpenAI's 'Operator' AI agent could revolutionize workforce automation by 2025.

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