[Remote] Privacy & Ethics Lead at Humana

San Antonio, Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Healthcare, Health InsuranceIndustries

Requirements

Bachelor’s degree
Seven or more years of experience in privacy, compliance, or data governance
Proven history of collaborative work across the enterprise
Strong verbal and written communication skills
Comfort interacting with senior leaders
In-depth knowledge of privacy laws and regulations, including TCPA, CCPA/CPRA, and cookie/automated technology frameworks
Experience with Power BI or similar analytics and compliance reporting tools
Innovative and analytical thinking skills
Strong collaboration skills and ability to engage cross-functional stakeholders
Excellent communication, documentation, and presentation abilities
Demonstrated working experience with Microsoft Office products
Manages workload efficiently and independently, setting priorities and meeting deadlines with minimal oversight
Preferred Qualifications
Graduate or advanced degree
Privacy certification (e.g., Certified Information Privacy Professional (CIPP/US), Certified Information Privacy Manager (CIPM), or Certified in Healthcare Compliance (CHC))
Familiarity (incomplete in description)

Responsibilities

Monitor existing and upcoming privacy and data protection regulations, with emphasis on TCPA and automated communication technologies
Assess regulatory impacts on business operations and develop implementation plans in partnership with affected business areas
Advise cross-functional teams—including Legal, Marketing, IT, Product, and Operations—to ensure compliant process and technology design
Implement and maintain enterprise privacy policies, procedures, and governance frameworks
Partner with business areas to assess risks, design controls, and validate implementation effectiveness
Oversee privacy compliance for cookie management, tracking technologies, and automated communication tools across member and provider platforms
Develop and implement advanced compliance and performance reporting dashboards using Power BI and other analytics tools
Define and monitor key privacy metrics and risk indicators to support executive visibility and informed decision-making
Create automated and auditable reports
Develop and deliver enterprise-wide privacy training programs, fostering a culture of privacy awareness and accountability
Support ongoing knowledge transfer to sustain privacy compliance processes across business functions
Serve as a subject matter expert on TCPA and automation technologies

Skills

Key technologies and capabilities for this role

HIPAATCPAPrivacy ComplianceData ProtectionRegulatory MonitoringCompliance ImplementationRisk AssessmentCross-functional CollaborationLegal AdvisoryIT Compliance

Questions & Answers

Common questions about this position

What are the required qualifications for the Privacy & Ethics Lead role?

A Bachelor’s degree and seven years of experience are required.

Is this a remote or on-site position?

This information is not specified in the job description.

What is the salary or compensation for this role?

This information is not specified in the job description.

What does the company culture emphasize for this role?

The role involves becoming part of a caring community, embedding privacy principles within Humana’s systems, processes, and organizational culture, and fostering a culture of privacy awareness and accountability.

What makes a strong candidate for this Privacy & Ethics Lead position?

Strong candidates will have expertise in monitoring privacy regulations like HIPAA and TCPA, advising cross-functional teams, implementing compliance frameworks, and using tools like Power BI for reporting and dashboards.

Humana

Health insurance provider for seniors and military

About Humana

Humana provides health and well-being services, focusing on Medicare Advantage plans for seniors, military personnel, and communities. Their plans include HMO, PPO, and PFFS options, designed to improve health outcomes through comprehensive and flexible coverage. Humana's revenue comes from government contracts and member premiums, and they aim to maintain high renewal rates by offering quality service and competitive benefits. The company stands out by fostering a culture of inclusivity and belonging among its employees, while also ensuring accessibility for all members, including offering free language interpreter services. Humana's goal is to deliver value to its members through an extensive provider network and innovative health solutions.

Louisville, KentuckyHeadquarters

1961Year Founded

IPOCompany Stage

Social Impact, HealthcareIndustries

10,001+Employees

Risks

Potential over-reliance on AI could disrupt operations if systems fail or are compromised.

Rising medical costs and tightening Medicare reimbursements may strain financial performance.

Leadership change with new CEO Jim Rechtin could lead to strategic disruptions.

Differentiation

Humana is a leader in Medicare Advantage plans, focusing on seniors and military personnel.

The company emphasizes inclusivity, offering free language interpreter services for accessibility.

Humana leverages AI and cloud technologies through a partnership with Google Cloud.

Upsides

Humana's investment in Healthpilot enhances digital enrollment for Medicare options.

The company is the first insurer to cover TMS therapy for adolescent depression.

Humana's focus on value-based care aims to improve outcomes for kidney disease patients.

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