Principal Site Reliability Engineer (Hospitality Solutions) at Andersen Corporation

Texas, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Hospitality, Travel TechnologyIndustries

Requirements

Experience leading small teams from a technical lead position, comfortable with delegating and people reporting
Deep passion for innovation, performance, and leadership skills
Expertise in coding/scripting, algorithms, troubleshooting, complexity analysis, small/large scale system design

Responsibilities

Review software architecture for operational readiness; influence design for reliability and scalability
Own and operate services; manage system-level reliability and performance
Develop reliability-focused software, implement SLOs/SLIs, and automate operational tasks
Lead incident response, root cause analysis (RCA), and postmortem processes
Collaborate with development teams to “shift reliability left” by embedding SRE practices early in the SDLC
Participate in on-call rotations and mission control shifts
Drive operational readiness for new services and features
Engage in capacity planning, performance tuning, and cost optimization
Provide and oversee application support by utilizing monitoring tools and diagnostic methods
Provide specialized technical and product support for Hospitality Solutions hosted solutions, including troubleshooting

Skills

Site Reliability Engineering

SRE

Software Engineering

Systems Engineering

Distributed Systems

Fault-Tolerant Systems

Reliability

Uptime

Performance Monitoring

Capacity Planning

Andersen Corporation

Specializes in replacement windows and doors

About Andersen Corporation

Renewal by Andersen specializes in replacing windows and doors for homeowners looking to improve their homes. They offer a variety of styles and colors, focusing on high-quality, energy-efficient products. The process begins with a consultation where customers can use an Augmented Reality tool to visualize how different options will look in their homes. After selecting products, precise measurements are taken for a custom fit, and professional technicians handle the installation. This company stands out from competitors by providing a complete service from consultation to installation, ensuring customer satisfaction. Their goal is to enhance the aesthetics, functionality, and energy efficiency of homes while maintaining a strong reputation for quality, as shown by their awards.

Cottage Grove, MinnesotaHeadquarters

1995Year Founded

VENTURE_UNKNOWNCompany Stage

VR & AR, Consumer GoodsIndustries

5,001-10,000Employees

Risks

Rising raw material costs could squeeze profit margins.

Labor shortages may delay project timelines and increase costs.

Emerging smart window technologies could impact market share.

Differentiation

Renewal by Andersen uses Augmented Reality for customer consultations, enhancing decision-making.

The company offers a complete service from consultation to professional installation.

Renewal by Andersen is recognized for high customer satisfaction, winning multiple J.D. Power awards.

Upsides

Increased demand for energy-efficient home improvements boosts market growth.

Expansion into Locust Grove, Georgia, with a $420 million investment enhances capacity.

Growing interest in eco-friendly materials aligns with Andersen's sustainable product offerings.

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