Principal NetSuite Consultant at Backbase

Hyderabad, Telangana, India

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, Enterprise SoftwareIndustries

Requirements

Deep expertise in NetSuite architecture, complex customizations, and integrations
Ability to engage with executive stakeholders, define strategy, and drive business transformation
Experience leading project teams and overseeing NetSuite support teams
Knowledge of ERP best practices, system governance, compliance, and regulatory requirements
Proficiency in designing scalable, future-proof NetSuite solutions, including configuration, security, and performance optimization
Skills in project management, stakeholder communication, and delivering projects on time and within budget
Capability to develop reporting structures, provide data-driven insights, and ensure audit readiness

Responsibilities

Engage with senior leadership and executive stakeholders to define and execute NetSuite strategies aligned with business goals
Drive business transformation initiatives by leveraging NetSuite’s full capabilities to optimize operations and scalability
Influence decision-making by providing data-driven insights and ERP best practices
Manage client relationships at a strategic level, ensuring seamless adoption and long-term success
Design and implement enterprise-level NetSuite solutions, including complex customizations and integrations with other business systems
Lead the development of NetSuite architecture, ensuring a scalable and future-proof ERP environment
Establish best practices for NetSuite configuration, security, and performance optimization
Lead and mentor the NetSuite support team, ensuring efficient issue resolution and system optimization
Oversee the management of NetSuite support tickets, ensuring timely responses and resolutions
Develop and implement best practices for system support, troubleshooting, and user assistance
Monitor system performance, proactively identifying and addressing potential issues
Provide technical guidance and training to support team members, fostering continuous improvement
Lead cross-functional project teams through NetSuite implementations, upgrades, and enhancements
Oversee project planning, execution, and stakeholder communication, ensuring projects are delivered on time and within budget
Set and enforce best practices for project management, development, and deployment
Define and maintain system governance policies, ensuring compliance with industry standards and regulatory requirements
Develop and manage reporting structures within NetSuite to provide real-time insights into business performance
Ensure audit readiness by maintaining strong internal controls and securing approvals from internal/external auditors
Lead training initiatives to drive user adoption and maximize the value of NetSuite across the organization
Stay up to date with NetSuite advancements by participating in training, conferences, and professional networks
Continuously assess and enhance NetSuite capabilities to support evolving business needs

Skills

Key technologies and capabilities for this role

NetSuiteERPSolution ArchitectureCustomizationsIntegrationsSuiteScriptNetSuite ConfigurationSecurityPerformance OptimizationTroubleshootingLeadershipMentoring

Questions & Answers

Common questions about this position

What is the salary or compensation for the Principal NetSuite Consultant role?

This information is not specified in the job description.

Is this Principal NetSuite Consultant position remote or does it require office work?

This information is not specified in the job description.

What key skills are required for the Principal NetSuite Consultant role?

The role requires deep expertise in NetSuite architecture, complex customizations, integrations, enterprise-level solution design, and leadership in strategy, project management, and team mentoring.

What is the company culture or work environment like for this role at Backbase?

This information is not specified in the job description.

What makes a strong candidate for the Principal NetSuite Consultant position?

Strong candidates will have deep NetSuite expertise, experience leading enterprise implementations and teams, strategic advisory skills with executives, and the ability to drive business transformation and set best practices.

Backbase

Engagement banking platform for digital transformation

About Backbase

Backbase offers an Engagement Banking Platform that helps banks modernize their customer interactions and internal operations by replacing outdated IT systems. The platform allows banks to enhance customer journeys and eliminate operational silos, empowering both customers and employees. Backbase stands out by providing out-of-the-box web and mobile solutions, along with Model Bank accelerators that simplify digital transformation. The company generates revenue through platform usage fees, comprehensive documentation, and training, while also enabling banks to create unique features with their open APIs and SDK.

Amsterdam, NetherlandsHeadquarters

2003Year Founded

$128.4MTotal Funding

GROWTH_EQUITY_VCCompany Stage

FintechIndustries

1,001-5,000Employees

Benefits

Hybrid Work Options

Risks

Emerging regulations like the EU AI Act may increase compliance costs for Backbase.

Competition from other fintech companies could erode Backbase's market share.

Integration challenges with TD Bank may arise if customer expectations are not met.

Differentiation

Backbase's platform offers seamless integration with any back-end system for banks.

The company provides out-of-the-box web and mobile journeys for digital transformation.

Backbase's Model Bank accelerators embody industry best practices for rapid implementation.

Upsides

Partnership with TD Bank enhances digital experiences for over two million cardholders.

Collaboration with Seven expands Backbase's influence in Africa and the Middle East.

Increased AI adoption in banking offers Backbase opportunities to enhance platform capabilities.

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