Principal Cybersecurity - Endpoint Security Engineer at AT&T

Charlotte, North Carolina, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

TelecommunicationsIndustries

Requirements

7+ years of experience in cybersecurity engineering with experience configuring, operating, and managing on-premises and cloud-based security solutions
Extensive experience providing SME-level support in large, highly dynamic enterprise environments
Engineering and administrative experience with Tanium, DLP, EDR, Proxy, Firewall, and WAF
Experience with Identity Providers, SSO, SAML, AD, and Microsoft Entra
Solid understanding and practical experience with web applications, web platforms, web application
Extensive operational experience in creating and optimizing security policies, troubleshooting complex enterprise technology issues, and supporting clients using Tanium, DLP, EDR, and network controls such as Proxy, Firewall, and WAF
Office presence of a minimum of 5 days per week in the posted location(s); no relocation offered

Responsibilities

Plan and deploy Tanium agent, develop remediation workflow, and create executive reporting
Operate and maintain enterprise security solutions including Tanium, DLP, EDR, Proxy, Firewall, and WAF
Perform application onboarding to security platforms
Conduct hands-on deployment, configuration, policy creation, and maintenance for security tools
Integrate security platforms with other security solutions and data sources
Manage lifecycle activities such as software upgrades, hardware upgrades, and replacements for security tools
Respond to end-user issues, outages, and security incidents
Lead and coordinate troubleshooting efforts in high-pressure, outage situations with leadership scrutiny
Provide thought leadership on operational direction for security tools and associated processes
Develop advanced alerts and reports to meet the requirements of key stakeholders and business units
Automate security tools management and workflow integration
Collaborate with key stakeholders within Information Security and Engineering teams to develop specific use cases to address business requirements
Create and implement custom alerting dashboards in SIEM for regular monitoring and investigations
Work extensively with business units and stakeholders across organizations to set up and tune security policies
Gather and present metrics for measuring key performance and key risk indicators
Provide ongoing support to existing monitoring capabilities and data collection systems
Lead troubleshooting efforts in complex issues involving multiple platforms and network flows
Coordinate with vendors and other technical teams on troubleshooting and escalations
Execute scaled security controls engineering and operations work responsibilities
Operate within a follow-the-sun model and participate in an on-call rotation to ensure 24/7 response to issues and incidents
Track and analyze performance metrics and KPIs, identifying areas for improvement and implementing solutions to enhance efficiency, security efficacy, and ROI
Prepare and present regular reports to senior management, highlighting the program's progress, challenges, and achievements
Manage and optimize security operations, including monitoring, detection, and response to security incidents. Ensure the continuous improvement of security processes and technologies

Skills

Tanium

DLP

EDR

Proxy

Firewall

WAF

Endpoint Security

Security Policies

Troubleshooting

Remediation Workflow

Executive Reporting

AT&T

Telecommunications services including wireless and broadband

About AT&T

AT&T provides telecommunications services, including wireless communications, broadband internet, and digital television, primarily in the United States. Its 5G network offers faster data speeds and more reliable connections, although availability can vary. The company caters to both individual consumers and businesses, offering various subscription plans that include options for unlimited data and bundled services that combine internet, TV, and phone. AT&T generates revenue mainly through subscription fees, device sales, and its streaming service, DIRECTV STREAM, which adds to its diverse offerings. In a competitive market, AT&T distinguishes itself with its extensive service range and strong brand presence.

Dallas, TexasHeadquarters

1876Year Founded

$43.3MTotal Funding

IPOCompany Stage

Consumer Software, EntertainmentIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k) Retirement Plan

401(k) Company Match

Paid Vacation

Paid Sick Leave

Paid Holidays

Paid Parental Leave

Adoption Assistance

Disability Insurance

Life Insurance

Employee Assistance Programs

Wellness Program

Employee Discounts

Risks

The customer service guarantee may increase financial liabilities due to compensation for outages.

A recent data breach could damage AT&T's reputation and lead to customer churn.

Resistance to replacing landlines may impact customer retention and satisfaction.

Differentiation

AT&T offers a unique customer service guarantee, setting it apart from competitors.

The company is expanding its fiber network, enhancing broadband offerings in underserved areas.

AT&T's 'Phone-Advanced' device aligns with the trend of replacing traditional landlines.

Upsides

AT&T's fiber network expansion could provide a competitive edge in broadband services.

The new customer service guarantee may attract customers from competitors lacking similar assurances.

Collaboration with The Arc enhances AT&T's brand image through corporate social responsibility.

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