Principal Associate, Workplace Security - Global Workplace Services at Capital One

Richmond, Virginia, United States

Capital One Logo
Not SpecifiedCompensation
Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level
Full TimeJob Type
UnknownVisa
Financial Services, Workplace ServicesIndustries

Requirements

  • Demonstrate strong communication and interpersonal skills across levels, driving action and decisions that are grounded, clear, and concise
  • Build trust and confidence in project approach
  • Be adept at multitasking without compromising quality or efficiency
  • Consistently deliver high-value outcomes
  • Adapt to change, embrace bold ideas, and be intellectually curious; like to ask questions, test assumptions, and challenge conventional thinking
  • Learn how to navigate the organization, anticipate and address concerns with fact-based options
  • Be autonomous in role and take accountability for work product
  • Be a subject matter expert, trusted to help others get up to speed in area of responsibility
  • Appropriately discern and manage information, synthesize multiple data points, and be comfortable working in white space
  • Demonstrate integrity in working with others
  • Make decisions based on the big picture (vs. based on self-interest)
  • Follow best practices to reach desired outcomes
  • Ground severity of issues, recommend practical solutions, and adapt as priorities shift
  • Thrive in a fast-paced environment as an individual contributor, and foster collaboration with others
  • Tap into others' experiences/expertise to achieve stronger team results
  • Check in on others to support team morale
  • Have a passion for safety and security and how it influences culture and the environment
  • Manage escalated and crisis situations with calm resolve and well-managed counsel

Responsibilities

  • Oversee day-to-day safety and security operations for corporate sites within area of responsibility, including managing third-party security providers responsible for guard services and physical security
  • Oversee safety and security incidents, and serve as the security point of contact providing security consulting for internal customers
  • Leverage and analyze data to assess and determine security and safety trends while developing and deploying risk mitigation strategies
  • Conduct regional vulnerability assessments that ensure Capital One Lines of Business and corporate facilities are compliant with corporate standards, industry requirements, and regulations pertaining to safety and security
  • Collaborate with security and workplace service teams to align corporate site and security objectives, and support evolving business needs
  • Plan and oversee security for corporate events, including risk assessments, resource coordination, and on-site support to ensure safe and secure environments
  • Partner with relevant teams (description cuts off here)

Skills

Key technologies and capabilities for this role

Physical SecurityRisk MitigationSecurity OperationsCommunicationInterpersonal SkillsMultitaskingProject ManagementStakeholder ManagementSafety ProtocolsCampus Security

Questions & Answers

Common questions about this position

What is the employment type for this position?

This is a full-time position.

Is this role remote or does it require on-site work?

The role requires on-site work at Capital One’s West Creek Campus and Richmond area campuses, managing day-to-day operations of physical security.

What key skills are required for the Principal Associate, Workplace Security role?

The role requires strong communication and interpersonal skills, ability to multitask without compromising quality, adaptability to change, and expertise in safety and security with calm crisis management.

What is the company culture like in Global Workplace Services?

The team values development, collaboration, secure environments, a culture of care, celebrating unique talents, and fostering connection, innovation, and business success.

What makes a strong candidate for this Workplace Security role?

A strong candidate is autonomous, accountable, intellectually curious, thrives in fast-paced environments, builds trust, fosters collaboration, and acts as a subject matter expert in safety and security.

Capital One

Offers diverse financial products and services

About Capital One

Capital One provides a variety of financial services aimed at making banking accessible and easy for everyone. The company offers products such as credit cards, savings accounts, car loans, and business checking accounts, catering to both individual consumers and small businesses primarily in the United States. Capital One's approach includes user-friendly banking solutions with no fees or minimums for checking accounts, allowing customers to manage their finances more effectively. They generate revenue through interest on loans, credit card fees, and investment banking services. What sets Capital One apart from its competitors is its strong commitment to financial inclusion and literacy, demonstrated through community partnerships and educational initiatives, such as collaborations with Khan Academy. The company's goal is to create a more inclusive financial system and empower customers with the knowledge and tools they need to make informed financial decisions.

McLean, VirginiaHeadquarters
2014Year Founded
$15.9MTotal Funding
IPOCompany Stage
Fintech, Financial ServicesIndustries
10,001+Employees

Benefits

Medical, Dental, & Vision coverage
Onsite Health Centers
Prescription saving with network of local pharmacies
Stock Purchase Plan
Education Assistance
401(k)
Flexible Spending Accounts
Life and Disability insurance
Generous paid time off + corporate & floating holidays
Registered dieticians on site, cooking classes and free virtual fitness classes
Employee Assistance Program

Risks

Increased competition in subscription management tools may dilute Capital One's advantage.
Over-reliance on partnerships could expose Capital One to technological risks.
Departure of key personnel like Joe Rodriguez may affect risk management continuity.

Differentiation

Capital One offers user-friendly banking with no fees or minimums for checking accounts.
The company partners with Khan Academy to provide financial literacy education.
Capital One is the first major U.S. bank to offer subscription management tools.

Upsides

Capital One's mobile app is a model for secure, user-friendly digital banking.
Data sharing with Worldpay enhances payment security and fraud prevention.
Partnerships with fintechs like Minna Technologies improve customer experience.

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