Principal AI PM Manager at Zoom

Seattle, Washington, United States

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Not SpecifiedCompensation

Senior (5 to 8 years), Expert & Leadership (9+ years)Experience Level

Full TimeJob Type

UnknownVisa

Technology, AIIndustries

Requirements

Bachelor's in Computer Science, Engineering, or a related technical field
Minimum of 8 years of experience as a Product Manager with deep expertise in enterprise software, AI technologies, and API development
Track record in Generative AI, LLMs, and AI applications for business users
Experience presenting to executives (internal and customer executives) with consultative professional business acumen
Developer-centric mindset and experience with at least one modern programming language (Python, JavaScript, Go, etc.)

Responsibilities

Shaping end-to-end product direction through data-driven insights, code prototyping, and deep technical customer engagement
Identifying the type of training data required to enhance AI models and improve product performance
Leading product growth and Go-to-Market strategy for AI agent solutions and developer APIs, targeting ambitious YoY revenue growth
Delivering scalable architectures, SDKs, and developer enablement plans to drive enterprise adoption
Orchestrating cross-functional initiatives across research and engineering, developer relations, and technical sales teams
Driving technical partnerships and API integrations with key platform providers

Skills

Key technologies and capabilities for this role

Large Language ModelsLLMsGenerative AIAPI DevelopmentSDKsProduct ManagementAI/MLCode PrototypingGo-to-Market StrategyDeveloper RelationsEnterprise Software

Questions & Answers

Common questions about this position

What is the salary range for the Principal AI PM Manager role?

The salary range is a minimum of $171,800 to a maximum of $375,900, which includes base salary, bonus, and equity value under Zoom's Total Direct Compensation philosophy. Starting pay depends on factors like qualifications, experience, and location.

Is this role remote, hybrid, or in-person?

The role follows Zoom's structured hybrid approach centered around offices and remote work environments, but the specific work style (Hybrid, Remote, or In-Person) is indicated in the job listing.

What skills and experience are required for this position?

Candidates need a Bachelor's in Computer Science, Engineering, or related field, at least 8 years as a Product Manager with expertise in enterprise software, AI technologies, and API development, a track record in Generative AI, LLMs, experience presenting to executives, and a developer-centric mindset with experience in a modern programming language like Python, JavaScript, or Go.

What is the team like at Zoom for this role?

The AI Product Management team is at the forefront of AI innovation, defining platform strategy and integrating advanced AI/ML capabilities across solutions, with close collaboration across research, engineering, developer relations, and technical sales teams.

What makes a strong candidate for this Principal AI PM Manager role?

Strong candidates have 8+ years of PM experience in enterprise software, AI, and APIs, proven expertise in Generative AI and LLMs, executive presentation skills, a developer mindset with coding experience, and the ability to lead cross-functional teams and drive product growth.

Zoom

Video conferencing and online meeting solutions

About Zoom

Zoom provides video conferencing and online meeting solutions that allow users to conduct virtual meetings, webinars, and collaborative sessions. Its main product is video conferencing software, which enables high-quality video and audio communication, along with features like screen sharing, group messaging, and virtual backgrounds. Zoom also offers specialized products for larger events, such as Zoom Webinars and Zoom Events. The company operates on a freemium model, providing basic services for free while charging for advanced features through subscription plans tailored for various users, including businesses, educational institutions, and healthcare providers. Zoom stands out from competitors due to its user-friendly interface, reliable performance, and scalability for different needs, making it a vital tool for remote work, online education, telehealth, and social interactions.

San Jose, CaliforniaHeadquarters

2013Year Founded

$144.5MTotal Funding

IPOCompany Stage

Enterprise Software, Education, HealthcareIndustries

10,001+Employees

Benefits

Health Insurance

Dental Insurance

Vision Insurance

Life Insurance

Disability Insurance

Hybrid Work Options

Flexible Work Hours

Stock Options

Company Equity

Paid Vacation

Paid Sick Leave

Risks

Increased competition from Microsoft Teams and Google Meet threatens Zoom's market share.

Privacy concerns and regulatory scrutiny could impact Zoom's operations and reputation.

Hybrid work models may reduce demand for virtual meetings, affecting Zoom's growth.

Differentiation

Zoom offers a user-friendly interface with reliable performance for virtual meetings.

The platform supports diverse needs, including remote work, education, and telehealth.

Zoom's freemium model attracts a wide range of users with scalable subscription options.

Upsides

Zoom integrates AI tools to enhance virtual meeting effectiveness and productivity.

The expansion of 5G networks improves Zoom's video conferencing quality and accessibility.

Zoom's secure, HIPAA-compliant solutions drive demand in the telehealth sector.

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